Delaware North Sportservice is hiring part-time Servers to join our team at Homefield Pub and Social in Green Bay, Wisconsin. As a Server, you will be the face of our restaurant and play a critical role in providing excellent service to our guests.
Please note this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.
Additional Details:
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
Unit Description:
Delaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we operate Homefield Pub + Social, featuring Topgolf Swing Suites, and host special events, including seasonal sledding and ice skating.
Responsibilities:
- Greet guests, provides menus, clearly communicates restaurant specials, answers questions about menu items, collects food and beverage orders, serves items ordered, and attends to guests' needs throughout their visit
- Accurately enter orders into the point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks, as needed
- Serve alcoholic beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures
- Prepare and deliver the check to guests at the table, accept and process the payment
- Collaborate with other restaurant servers and kitchen and bar staff
- Perform opening, closing, cleaning, and side work duties, as assigned
- Ensure all equipment and workspaces are clean, sanitized, organized, and working properly
Qualifications:
- Must be at least 18 years old
- Previous experience as a server or similar guest service position strongly preferred
- Previous experience with a point-of-sale system in service or hospitality environment preferred (MICROS experience preferred)
- Ability to complete required pre-employment food safety and alcohol service training
- Ability to work quickly and efficiently in a fast-paced environment
- Ability to work under pressure and handle multiple table assignments at one time
- Possess basic knowledge of standard drink recipes and alcohol brand names, as well as basic wine knowledge
- Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly
Physical Requirements:
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to maneuver between tables and around corners
- Ability to lift, balance and move large food trays, weighing up to 35 pounds
- Visual acuity and hearing sufficient to take orders and prepare checks
- Ability to lift up to 35 pounds for set-up, service, and clean-up
- Ability to stand or walk for the entire length of shift; may include walking up and down stairs