Position Title: Shelter House Manager (Full-Time) 

Position Description: Provides evening staffing, oversight, and security of the Transitional Shelter Facility for Veterans

Position Type: Full-time, Non-exempt, Hourly, Benefit Eligible

Hours: Overnight, 40 hours per week 

Shift: Tuesday through Saturday, 11 pm to 7 am 

Salary Range: $16.00 - $17.00

Reports to: Operations Director

Works with: On-call staff; All staff; Program Participants; Public

Oversees: Veteran Program Participants in facility

Basic Function: Provide staff coverage of the facility overnights, weekends, and holidays.

Principal Duties & Accountabilities:

• Acts as manager of the facility when supervisory staff are absent
• Maintains confidentiality of all program participants
• Maintains front desk and reception coverage including phone coverage
• Assist program participants, the public, and volunteers as needed including hosting KP Duty Volunteers
• Assist with meal preparation, food distribution, kitchen clean-up as needed
• Monitors and documents program participant traffic in and out of the facility and ensures all rules, regulations, and Code of Conduct are maintained and enforced with residents and the public
• Intervenes when necessary when program participant issues arise and provides detailed documentation of incidents for staff on next shift and for supervisor
• Documents incidents as instructed
• Provides and documents regular security checks and walk-throughs of the property
• Conducts light cleaning and janitorial activities as required to maintain a safe, secure, and available facility
• Participates in all appropriate staff, supervision, and training meetings
• Collects data as directed required by funders and the agency
• Assist with program participant intake and discharge as needed
• Completes all trainings and attends staff meetings as required
• Other duties as assigned by Operations Director, Clinical Director, and other Senior Management

Minimum Qualifications:

• High School Diploma or equivalent
• Must be 21 years of age or older
• Reliable / Dependable
• Typing and data entry experience
• Familiarity with Microsoft Office products
• Excellent oral and written communication skills
• Clean background check and drug screen
• Friendly customer service skills

Desired Qualifications:

• Honorable Veteran status
• Experience working with homeless individuals
• Experience working in a residential facility Mental health/human services experience
• Experience working with veterans
• Bachelor’s Degree

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Employee assistance program
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Columbia, MO: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Willing to complete pre-employment background check and drug screen

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Outlook: 2 years (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person