About the Department
Provides day-to-day operational support for the golf shop and course by ensuring adherence to company policies, procedures, and service standards. The role also supports golf cart maintenance and coordinates with staff on daily operations.
Position Duties
- Responsible to continually monitor, implement and adhere to all company goals, policies, procedures and controls.
- Check in of golfers and maintain a properly functioning tee sheet and pace of play.
- Assist with receiving merchandise and adhere to purchase order procedures.
- Assist with the rotation of shop displays.
- Maintain a functional stock room and assist the buyer and other shop assistants with stock and golf shop cleanliness.
- Assist with pricing of merchandise.
- Assist with maintaining proper inventory counts and levels.
- Maintain the cleaning, staging, fueling, and storing of golf carts.
- Greet guests, check in and monitor play in tournament and regular tee time operations.
- Assist with receiving inventory and display of merchandise for golf shop.
- Assist other staff with shop cleanliness.
- Empowered to administer to, and, be responsible for all golf shop counter activities relative to his/her shift including daily banks, cash register transactions, player counts, cash control, sales report, group ring ins, credit card reconciliation, Marshall/Starter communications, accident/incident reporting, merchandise restocking/reordering, special orders, pace of play reporting, shop cleanliness, group event procedures and guest complaints.
- Cooperate in performing other duties deemed reasonable and necessary by the management.
- Provide service in any and every way. Go the extra mile to provide the standard of service our guests expect.
- The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Minimum Qualifications
Education and Experience:
Some experience in the golf industry or playing golf is required.
Experience with POS systems preferred.
High school diploma or equivalent preferred.
Skills, Knowledge and Abilities:
Excellent interpersonal and sales skills, oral, written skills, and telephone etiquette skills. Ability to handle money transactions accurately. Self-motivated, enthusiastic, flexible, patient, and ability to multi-task.
LICENSING AND CERTIFICATIONS
Valid state issued driver’s license.