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Posted 2w ago

Hotel Front Desk Guest Service Agent

@ Frontier Hospitality Group
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Moline, Illinois, United States
$15-$16/hrOnsitePart Time
Responsibilities:Provide customer service, Handle reservations, Answer phone calls
Requirements Summary:Previous hotel or customer service experience; proficient in MS Excel, Word, and Outlook; ability to work weekends and holidays.
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Job Description

 

Holiday Inn Express - Moline, IL (located next to the Quad City International Airport) is currently adding a  Front Desk Guest Service Agent to our team! 

 Must have weekend availability.

 

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.

 

Essential Duties and Responsibilities:

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Shuttles the guests to and from the airport.
  • Other duties as required with the department.

 

Qualifications and Requirements:

  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work weekends and holidays.

Hotel Address: 2100 69th Ave., Moline, IL 6126

 

EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.