Job Title: Team Member

Pay Scale: $8.00 - $10.00

Job Type: Full-Time/Part-Time

Position Overview

Join our fast-casual pizza restaurant as a Team Member where genuine hospitality meets a sales-driven mindset. You’ll be the welcoming face of our brand—guiding guests through our menu, upselling thoughtfully, creating memorable experiences that keep diners coming back.

Key Responsibilities

• Warmly greet every guest within 30 seconds of arrival, using the G.U.E.S.T. framework for consistent, authentic service
• Guide guests through the menu, highlight favorites, and share personal favorites
• Proactively suggest add-ons and pairings—appetizers, beverages, and desserts—to elevate check averages 
• Accurately enter orders in the POS system and monitor ticket times to ensure timely service
• Check in on guests post-service to confirm satisfaction and invite feedback
• Maintain a clean, organized dining area: tables, floors, stocking, bathrooms, and the storefront
• Process transactions with attention to accuracy
• Collaborate management to anticipate busy periods and smooth workflow
• Ingredient Preparation
• Portion sauces, garnishes, and toppings according to standardized recipes
• Execute service at a cooking station
• Monitor food times and temperatures to uphold quality and food safety standards
• Station Setup & Maintenance
• Restock supplies and ingredients before and during service
• Sanitize work surfaces, utensils, and equipment between prep shifts
• Quality Assurance
• Inspect incoming deliveries and report any discrepancies
• Adhere strictly to food safety guidelines (FIFO, temperature logs, proper storage)
• Cleanup & Sanitation
• Wash dishes, pans, and cooking tools using industrial dishwashers or by hand
• Sweep, mop, and take out trash to maintain a spotless kitchen environment
• Team Collaboration
• Communicate effectively with staff regarding order priorities and timing
• Assist wherever needed to keep service flowing smoothly

Qualifications

• 1+ year of customer-facing experience in fast casual, quick service, or retail sales a plus
• Strong communication skills and a natural flair for building rapport
• Sales-oriented attitude: comfortable recommending menu items and upselling add-ons
• Basic POS or tablet order-entry proficiency
• Ability to multitask under pressure while maintaining a warm, composed demeanor
• Flexible availability, including evenings, weekends, and holidays
• Food Handler’s Certification or willingness to obtain one

• Competitive hourly wage and benefits
• Employee meal discounts and complimentary shift meals
• Ongoing hospitality and sales training—including G.U.E.S.T. workshops
• Career advancement pathways into supervisory or management roles
• A supportive culture that celebrates teamwork and guest-first service

Ready to blend exceptional hospitality with sales savvy?

Apply now and help us deliver unforgettable experiences—one guest at a time.