Clinic Scheduler – Specialty Cardiology (Heart Failure)
Location: Tacoma, WA (1901 S Cedar St, Suite 301)
Schedule: Full-time | Monday – Friday | Closed weekends and holidays
Work Environment: 100% in-office
About Us
For over 50 years, Cardiac Study Center (CSC) has provided comprehensive outpatient cardiology services across the Puget Sound region. In 2016, CSC partnered with MultiCare Health System to create Pulse Heart Institute—a network that brings innovative, patient-centered cardiac care to communities across Washington State.
We offer rewarding career opportunities throughout our clinic locations and specialties, including Heart Failure, Electrophysiology & Device, Vascular, and Nuclear Imaging.
Why You’ll Love Working With Us
At CSC/Pulse, your work matters. Here, you’ll find:
- A mission-driven team rooted in compassion, empathy, and integrity
- A welcoming workplace culture that values every voice
- Personal and professional growth through collaborative cardiology care
- Stability and longevity as part of a legacy organization evolving into the future
About the Role
As a Clinic Scheduler in our Heart Failure program, you’ll play a key role in coordinating care for patients with complex cardiac conditions. Your ability to organize, communicate, and support both patients and providers will directly impact care outcomes and patient satisfaction. This position supports the scheduling and clerical operations for the Heart Failure clinic, ensuring efficient workflows and excellent service.
Day-to-Day Responsibilities
Patient Scheduling & Coordination
- Schedule and coordinate patient appointments across Heart Failure and related departments
- Support clinic operations by prioritizing urgent needs and ensuring appointment readiness
Patient Communication
- Manage appointment reminders and patient communications
- Answer questions with empathy and professionalism
Clerical & Administrative Support
- Verify insurance and obtain pre-authorizations when required
- Assist with data entry, medical record requests, and interdepartmental coordination
- Maintain accurate and timely documentation in the EMR system (EPIC)
Collaboration & Team Support
- Work closely with nursing staff, medical assistants, and providers to deliver smooth and effective patient care
- Adapt to changing priorities and help implement improvements in scheduling workflows
What You’ll Need to Succeed
Required:
- 1 year of experience with EMR systems (EPIC preferred)
- 2 years of healthcare or administrative support experience
Preferred:
- Prior scheduling or patient access experience in a medical clinic or cardiology setting
- Familiarity with insurance authorization processes
Work Environment
- Standard daytime schedule: Monday–Friday (no nights, weekends, or holidays)
- 100% onsite at our Cedar Street location in Tacoma, WA
Pay and Benefit Expectations
CSC/Pulse offers a robust total compensation package, including:
- Competitive base pay: $21.31 – $38.59/hour, based on experience, education, and certification
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Generous paid time off (PTO) and holidays
- Tuition assistance and growth opportunities
Join Our Team
Be part of a team that leads with heart. Apply today and help us deliver world-class cardiology care to the communities we serve.
Requisition ID: 00674