Description:                                            

The Director of Network Development provides strategic leadership for the San Antonio Food Bank’s community partner network across its 29-county service area, including the Partner Agency Network of food pantries and other community-based distribution partners. This role is responsible for strengthening, growing, and stewarding a high-performing network of nonprofit and community partners to ensure equitable food access and responsive distribution that meets neighbor needs.

Reporting to the Executive Vice President, Neighbor Services & Community Programs, the Director oversees network strategy, agency engagement, compliance, capacity building, and performance management in alignment with Feeding America, Feeding Texas, Texas Department of Agriculture, SAFB, and applicable funding regulations.

This is a highly visible leadership role requiring strong program management, operational discipline, and relationship-building skills. The ideal candidate brings strategic thinking paired with attention to detail, strong emotional intelligence, and the ability to translate data into actionable strategies that strengthen community impact.

Key Responsibilities

Network Strategy & Growth

• Lead the development and ongoing strengthening of SAFB’s community partner distribution network, including the Partner Agency Network, to ensure equitable food access across the 29-county region.
• Use data and community insights to identify service gaps and guide agency recruitment, capacity building, and resource allocation.
• Align network strategy with organizational priorities and SAFB’s Food for Today to Food for a Lifetime framework.

Partner Engagement & Performance

• Oversee agency onboarding, ordering, monitoring, correspondence, and performance management.
• Assess agency eligibility and allocate food resources based on community need and network standards.
• Develop and implement a Network Engagement Plan, including facilitation of the Partner Agency Committee (PAC), to strengthen collaboration and continuous improvement.
• Address partner concerns and network challenges with professionalism and a solutions-oriented approach.

Compliance, Training & Communication

• Ensure network compliance with Feeding America, Feeding Texas, Texas Department of Agriculture, and applicable funding requirements.
• Develop and implement a Network Training Plan to ensure consistent standards, processes, and guidance for partner agencies.
• Lead development of a Network Communication Plan, including web-based tools and information-sharing platforms that support agencies with updates and best practices.

Program Oversight

• Provide strategic and operational oversight for distribution programs, ensuring efficient, equitable, and compliant service delivery.
• Monitor program performance, budgets, and operational metrics to ensure strong community impact and responsible stewardship of resources.
• Align distribution programs with community partner network strategy to maximize reach, strengthen community partnerships, and minimize service duplication.

Cross-Functional Collaboration

• Partner across departments to ensure underserved communities are connected to appropriate programs and resources.
• Collaborate with sourcing and procurement teams to align food supply with community needs and partner capacity.
• Contribute to strategic planning and continuous process improvement in partnership with the EVP.

Team Leadership

• Lead, coach, and develop a high-performing team; hire, train, supervise, and evaluate staff.
• Foster a culture of accountability, collaboration, and strong community engagement.