Work Schedule
Monday through Friday
Requirements
What This Role Involves:
Overseeing daily front-office operations and clinic flow
Serving as a point of contact for patients, providers, and staff
Managing scheduling, phones, and patient inquiries with professionalism and warmth
Coordinating intake paperwork, insurance verification, and basic billing support
Supporting providers with administrative needs
Maintaining accurate records and ensuring HIPAA compliance
Assisting with staff coordination, onboarding logistics, and general office organization
What We’re Looking For:
Prior experience in a medical or behavioral health office preferred
Strong organizational and multitasking skills
Comfortable working with EHR systems and basic billing processes
Excellent communication and interpersonal skills
Calm, professional, and compassionate demeanor
Ability to work independently while supporting a team
Qualifications
Bilingual English & Spanish (Required)
1 year of front office, receptionist, or secretarial experience (Required)
Experience working in a medical office or healthcare setting (Preferred)
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to multitask in a fast-paced environment
Proficiency with basic computer applications a plus
Benefits
We offer a comprehensive benefits package, including:
Health Insurance
Paid Time Off (PTO)
401(k) with Employer Match
Additional benefits discussed during interview
Meaningful work serving the mental health needs of the community
Supportive, mission-driven environment