Job Description
Job Summary:
The AS Student Assistant aids library users by providing general information and basic library service that promotes the educational purposes of UR students, faculty, staff as well as other users of Boatwright Memorial Library.
Specific Duties:
Answers initial user queries received in-person, via phone, or chat and refers specialized questions to the appropriate staff resource including assisting users with the use of library facilities and providing general information and directions.
Records non-transactional interactions with users in LibAnswers.
Performs assigned circulation related transactions including charging and discharging materials.
Performs tasks related to the accessibility of library resources by accurately shelving discharged materials in the sorting workspace according to the Library of Congress (LC) classification system, creating appropriate book trucks for shelving, and shelving materials in the correct order in the stacks.
Prepares items for return to their home location: Law, Music, Curriculum Materials Center, etc.
Maintains and provides access to reserve shelves. Including explaining policy and properly reshelving materials.
Performs building walkthroughs to gather occupancy data and report any issues/concerns back to the Access Services team member on duty at the desk or directly to the Head, Access Services.
Provides assistance for patrons looking for items within the circulating collection and the periodicals area.
Performs shelf maintenance through shelf reading and pulling materials with call number problems, mending request, and items on reserve to be placed in designated locations.
Assists with the library opening/closing tasks which may include opening classrooms before first scheduled class and closing classrooms after last class in a classroom including turning off any lights and/or equipment.
Provides technical assistance by giving instructions for circulating laptop use, including basic use of Microsoft Office applications; and the location and basic use of the library online catalog.
Basic troubleshooting of printer related issues/concerns for public printers and workstations.
Keeps up to date on University Emergency Response Procedures and complies with them.
Qualifications:
Ability to commit to following library policies and procedures.
Ability to bend, and lift up to 10 pounds.
Ability to maintain confidentiality of library patron information.
Must exhibit good interpersonal and communication skills.
Demonstrates dependable work habits including:time-management, organizational skills and attention to detail.
Basic knowledge of filing and Library of Congress classification system preferred.
Ability to commit to library service goals and standards.
Typing and computer skills are helpful.
Ability to learn and demonstrate knowledge of library policies and procedures.
Ability to troubleshoot problems with computers, printers, copiers and scanners.
Ability to learn and demonstrate knowledge of navigating the library online system to assist patrons.
Previous library experience helpful.
Hours per week: minimum of 6
Work Hours: Between 8AM – 8PM
Pay Grade: SP Student 2 (starting rate $13.25/hourly)
Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.