Billing and Collections Manager | Healthcare | Revenue Cycle | AR Management

Location: Philadelphia, PA
Department: Patient Accounting
Job Type: Full Time | Non-Exempt
Schedule: 40 hours per week | 8:00 AM to 4:30 PM
Salary: $68,000 to $79,000 annually
Work Setting: Fully Onsite
Reports To: Director of Business Services

Overview
The Behavioral Wellness Center at Girard is seeking a Billing and Collections Manager to oversee and manage all billing and accounts receivable functions within a healthcare environment. This role is responsible for ensuring the timely submission, follow up, and resolution of claims while maintaining compliance with Medicare, Medicaid, and commercial insurance requirements.

This is a hands on leadership role responsible for managing billing operations, supporting AR Analysts, and driving overall revenue cycle performance. The Billing and Collections Manager will work closely with internal teams and external payers to resolve claims issues, reduce denials, and improve cash flow across the organization.

Responsibilities
• Oversee Medicare, Medicaid, commercial, and private pay billing and collections
• Monitor and manage accounts receivable to ensure timely reimbursement
• Supervise AR Analysts to ensure accuracy, efficiency, and productivity
• Review and resolve complex claims, denials, and payer escalations
• Collaborate with the Director of Business Services to improve billing workflows and processes
• Ensure accurate documentation, billing records, and compliance with regulations
• Work with program staff to ensure services and authorizations are captured correctly
• Maintain relationships with insurance payers to resolve billing issues
• Support month end, quarterly, and year end accounts receivable processes
• Develop and maintain billing procedures and ensure team adherence
• Assist with staff oversight including scheduling, performance, and workflow management

Qualifications
• Minimum of 5 years of experience in healthcare billing, including Medicare, Medicaid, and commercial insurance
• Minimum of 3 years of supervisory or leadership experience preferred
• Experience in behavioral health or hospital billing strongly preferred
• Knowledge of revenue cycle management, claims processing, and denial resolution
• Experience working with billing systems and EDI processes
• Strong understanding of payer requirements and reimbursement methodologies
• Degree in Accounting, Finance, or Business Administration a plus

Skills and Abilities
• Strong analytical and problem solving skills
• High attention to detail and accuracy
• Ability to manage multiple priorities and meet deadlines
• Strong communication skills with internal teams and external payers
• Proficiency in Microsoft Excel and billing systems
• Ability to work independently and take ownership of outcomes

Work Environment
This role is fully onsite in an office setting. The position requires extended periods of computer work, attention to detail, and the ability to manage deadlines in a fast paced environment.

Why Join Us
• Opportunity to lead billing and collections operations in a healthcare setting
• Direct impact on revenue cycle performance and organizational success
• Collaborative team environment
• Stable and mission driven organization

Pre Employment and Workplace Policy
Employment is contingent upon the successful completion of all pre employment requirements including a physical examination, background check, verification of employment, and drug screening. The Behavioral Wellness Center at Girard is a Drug Free Workplace.

Equal Opportunity Employer
The Behavioral Wellness Center at Girard is an Equal Opportunity Employer (EOE M F D V). We are committed to fostering a diverse and inclusive workplace. All qualified candidates are encouraged to apply.