Posted 3w ago

Sr. Dispatcher

@ KAG Logistics
Fairfield, Ohio, United States
OnsiteFull Time
Responsibilities:Assess needs, Manage schedule, Lead staff
Requirements Summary:High school diploma or equivalent; Bachelor degree preferred; 5 years dispatching experience; strong conflict resolution and communication skills.
Technical Tools Mentioned:Dispatch system, KITS incident reporting system
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Job Description

Position Summary



 



This position is responsible for executing a daily plan for movement of all freight within an assigned area.



 



Essential Functions



 




  • Assess customer needs and timing of deliveries

  • Manage daily delivery schedule for drivers

  • Lead and mentor dispatching staff

  • Plan deliveries to inventory-managed retail gas outlets

  • Receive orders from suppliers, gas station dealers, and renewable fuels distributors

  • Provide frontline customer service for existing accounts

  • Answer all incoming phone calls promptly and courteously

  • Monitor e-mail for incoming orders, inventory updates, and communication between team members

  • Monitor web portals for station inventories

  • Solicit freight from customers

  • Create loads in dispatch system

  • Divide dispatch responsibilities with other team members

  • Enter incidents into KITS (incident reporting system)