HiringCafe
Posted 3mo ago

Technical Project Manager - Client Service Delivery

@ DataVisor
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Calgary, Alberta, Canada
$80k-$120k/yrRemoteFull Time
Responsibilities:Managing communications, Collaborating with clients, Providing guidance
Requirements Summary:Bachelor’s in CS/Engineering; MBA/MIS preferred; knowledge of software development, system integration; strong communication; client-facing; teamwork; problem-solving; anti-fraud familiarity; real-time/big data/ML exposure.
Technical Tools Mentioned:SaaS, APIs, Data integration, Big data, Machine learning
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Job Description

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!

Position Overview:

We are seeking a Technical Project Manager (TPM) to join our Delivery team. The ideal candidate will lead client communications and drive end-to-end project delivery, while designing and implementing innovative integration solutions that meet both technical and business requirements.This role requires close collaboration with clients, sales teams, and internal stakeholders to ensure successful project outcomes. As a technical delivery leader, the TPM will own and manage all engineering work streams, coordinating across teams to keep projects on schedule and aligned with scope. The role is hands-on, requiring the ability to contribute directly to technical implementation and problem-solving as needed.

Key Responsibilities:

  • Manage and drive client communications throughout the entire project delivery, align different client stakeholders, ensure project is delivered successfully without delay.
  • Work closely with clients, sales teams, and other stakeholders to ensure successful project outcomes.
  • Understand the client's product and business logic to recommend the best solution that addresses specific client needs. Provide strong solution and consulting services.
  • Take the project management role to ensure the client onboarding project runs as expected and under control.
  • Provide technical expertise and guidance throughout the implementation and deployment phases, to integrate with the client systems.
  • Work closely with product and engineering teams to ensure seamless integration of new features and technologies into existing systems.
  • Stay updated on financial services industry trends and emerging technologies to continuously improve our solutions and offerings.
  • Conduct presentations and demonstrations of proposed solutions to clients and stakeholders.