Posted 6d ago

Authorization Specialist

@ Metro Physical & Aquatic Therapy
Twin Falls, Idaho, United States
$18-$21/hrHybridFull Time
Responsibilities:Verify benefits, Submit authorizations, Track requests
Requirements Summary:Experience with insurance verification and prior authorizations; knowledge of EMR; strong communication and accuracy.
Technical Tools Mentioned:EMR, Availity
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Job Description
Company Description:

At Wright Physical Therapy, we are on a mission to be Idaho’s most sought-after physical therapy company for diagnosing and treating joint, spine, and sport-related injuries. But our vision extends beyond physical health—we aim to inspire joy and make a meaningful impact in every life we touch.

At Wright Physical Therapy, you’ll join a team that is driven by purpose and guided by core values:

  • Have Uplifting Fun
  • Learn, Grow, Repeat
  • Family is Central
  • Add Value Every Day
  • Charity Never Fails
  • Filled with Gratitude

Our work goes beyond the walls of our clinics. We are deeply committed to a social mission: donating our time, energy, and resources to protect the innocence of children worldwide.

When you join Wright Physical Therapy, you’re not just starting a job—you’re becoming part of a movement. Together, we inspire joy, foster growth, and change lives.

BE A PART OF SOMETHING BIGGER. Apply now to take the next step in your career and impact your community.

Job Description:
  • Verify insurance benefits and determine authorization requirements prior to patient visits
  • Submit, track, and follow up on all prior authorization requests across multiple payers
  • Proactively resolve pending or denied authorizations to prevent delays in care
  • Communicate authorization status clearly with front office teams and clinicians
  • Maintain accurate, up-to-date documentation in the EMR 
  • Monitor schedules to ensure all visits are authorized in advance when required
  • Work directly with insurance companies via phone and payer portals (e.g., Availity)
  • Collaborate cross-functionally to support patient access and clinic performance
  • Identify trends in denials or delays and escalate opportunities for improvement
  • Ensure compliance with payer guidelines and company policies
Qualifications:
  • 1–2+ years of experience in insurance verification, prior authorizations, or medical office operations
  • Strong understanding of insurance plans (commercial, Medicare, Medicaid)
  • Experience managing prior authorizations from submission through approval
  • Familiarity with EMR systems and healthcare workflows
  • High attention to detail and accuracy
  • Strong organizational and time management skills
  • Clear, professional communication skills
  • Problem-solving mindset with the ability to navigate denials and delays
  • High level of accountability and follow-through
Additional Information:

Benefits:

  • Comprehensive medical insurance plans - HSA and PPO Options
  • Dental and vision insurance
  • Paid holidays & time off
  • 401K
  • Integrated mentorship program
  • Customized EMR
  • Hybrid work schedule