Northwest Respiratory Services is seeking a Collections Supervisor. This person will be responsible for preparing complete, accurate and compliant billing, follow up with insurance carriers and/or patients to resolve and collect open balances in a timely manner. Be flexible and adaptable. The Lead position in this department also serves as a resource to the other team members and assists the department manager with other duties as assigned.
Essential Job Duties and Responsibilities:
- Responsible for Nursing Home collections, and oversight of private pay collections
- Oversee collections department
- Develop and execute effective collection strategies to minimize overdue payments.
- Communicate with clients to address outstanding invoices, resolve disputes, and negotiate payment terms.
- Document all collection activities, maintaining accurate records.
- Review and evaluate collection reports, including Monthly Bad Debt and Weekly Sales Reports.
- Process billing tasks, handle customer service inquiries related to billing and collections.
- Coordinate with Sales and Service Teams to resolve customer issues promptly.
- Review daily billing, work on denials/correspondence, process insurance changes.
- Submit and monitor Prior Authorization requests, ensuring compliance with medical policies.
- Efficiently manage daily tasks, including emails, voicemails, and Aged Receivables.
- Monitor billing trends for assigned payers and report observations to the manager.
Benefits and Compensation:
- $60,000-$70,000 base salary with structured bonus based on performance
- Health Insurance
- Dental Insurance
- Vision Insurance
- Employer Paid Life Insurance
- Matched 401k Eligibility on Day One of Employment
- FSA Account (Medical and/or Dependent)
- Pet Insurance
- Short Term and Long Term Disability
- Accident, Hospital Indemnity, and Critical Illness Insurance