Mandatory Reference Checking Scheme (“MRC”) for Hong Kong

The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions (“AIs”) to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information in an individual’s previous employments can be provided to AIs to inform their employment decisions.

For information related to MRC Scheme, “Frequently Asked Questions for In Scope Individuals” is published by HKAB/Industry Guidelines (https://www.hkab.org.hk/en/home) or further information will be available upon request, if it is applicable to the position(s) applied.

Country of Location:

China Hong Kong

Job Responsibilities:

• Data input / verification on mortgage loan application
• Conduct primary screening to ensure data integrity on mortgage application form
• Submit application to Service Providers for MIP cases
• Follow up with Service Providers on approval status for MIP cases
• Prepare daily tracking report to supervisor
• Support tracking of approval status and forward to related parties to follow up when necessary, and tracking of application file flow between related departments
• Provide assistance to mortgage sales and support calls operating when sales are out of office; contact and inform related sales on urgent business matters
• Ensure adherence to departmental guidelines and compliance of the Bank’s policy
• Report all process deviations to supervisor with recommendations
• Participate in projects on development of new products, automation / enhancement of related systems and enhance customer experience
• Handle ad-hoc matters and tasks assigned by supervisor from time to time
• Support frontline and adhere to anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies
• Clearly communicates with the internal customers regarding their needs and expectations through active listening and proactive questioning skills

Requirements: