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Posted 2w ago

Front Desk

@ Advocare
View All Jobs
Burlington, New Jersey, United States
$18/hrOnsitePart Time
Responsibilities:greet patients, schedule appointments, transfer calls
Requirements Summary:Front Desk Receptionist responsibilities include greeting patients, managing front-office communications, and supporting scheduling; requires excellent customer service and professionalism.
Technical Tools Mentioned:EMR, Electronic Medical Records, Office software
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Job Description

Description

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Front Desk Receptionist Responsibilities:

  • Answer incoming calls on a multi-line telephone system with professionalism and efficiency
  • Schedule and confirm patient appointments
  • Transfer calls and take accurate messages according to office procedures
  • Greet patients and visitors and notify the appropriate team member of their arrival
  • Collect and post co-pays and communicate outstanding balances
  • Check patients out and follow proper check-out protocols
  • Transcribe visit details into medical reports
  • Prepare charts, gather necessary paperwork, and print daily appointment schedules

Front Desk Receptionist Required Skills and Abilities:

  • Excellent customer service and communication skills
  • Ability to maintain professionalism, confidentiality, and diplomacy
  • Strong interpersonal skills with the ability to work with diverse individuals
  • Detail-oriented with strong follow-up and multitasking capabilities
  • Adaptable and flexible in a fast-paced, ever-changing environment
  • Education and Experience:
  • High School Diploma or equivalent required
  • Front desk or medical office experience preferred
  • Familiarity with electronic medical records (EMR) is a plus

Benefits Available:

  • Part-time Benefits:
  • Vision 
  • Flexible Spending Accounts  
  • PTO Hours
  • MetLife Auto/Vehicle & Home Insurance Discounts 

Hours:

Mondays: 10:00 am to 7:00 pm

Wednesdays: 8:00 am to 7:00 pm