Posted 2mo ago

Guest Assistant

@ Aman
Hangzhou, Zhejiang, China
OnsiteFull Time
Responsibilities:checking in, checking out, assisting guests
Requirements Summary:Guest services experience, check-in/out handling, information provision, and creating a welcoming atmosphere.
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Job Description

Location Overview
Join our team in Amanfayun.  Hidden away in a picturesque valley, Amanfayun is surrounded by tea fields, natural woodland and a pilgrimage circuit of seven ancient Buddhist temples. Just six kilometres from tranquil West Lake, a Unesco World Heritage Site, Amanfayun is a place apart where stone pathways lead to shaded courtyards and 46 peaceful abodes, some over a century old.  

Ensure guests have a smooth arrival and departure encounter, adding to the guest experience. Handle check-in, check-out, information provision, and transactions, maintaining a welcoming atmosphere in line with the property's service excellence.