Unit: Facilities Operations

Department: Facilities Operations

Duties & Responsibilities:

VCU’s Facilities Management Department is seeking to hire a Zone 400 Superintendent for Facilities Operations.

The Zone Superintendent leads, instructs, plans, and directs a team of skilled and semi-skilled personnel to operate, repair, and maintain building systems, including interior and exterior infrastructure and central plant equipment. The Zone Superintendent plays a key role in planning and coordinating the work of multiple trades to ensure high-quality work and exceptional customer service with an eye toward optimizing efficiency and effectiveness of operations in the zone.

This role provides direction to a complex trades team and is charged with establishing key performance indicators and metrics. The Zone Superintendent consistently develops, utilizes, and completes reports/queries, to include workload management reports such as backlog/aging reports utilizing a computer maintenance management system.

Responsibilities include (but are not limited to):

Performance Management

Expectations are clear, well communicated, and relate to the goals and objectives of the department or unit

Responsible for all recruitments and establishment of employee work profiles and performance goals

Staff receive frequent, constructive feedback

Staff have the necessary knowledge, skills, and abilities to accomplish goals

Requirements of the performance management system are met and evaluations are completed by established deadlines with proper documentation

Performance issues are addressed and documented as they occur

Safety issues are reviewed and communicated to ensure a safe and healthy workplace

Leadership

Goals are achieved in a timely manner

Staff is well organized and prepared for tasks at hand

Staff members have been instructed and understand the objectives and direction of the group

Subordinates can assume duties without assistance on short notice

Fosters teamwork and communication within Facilities Operations

Fiscal Responsibility

Budgets are monitored monthly and ensure all fiscal discrepancies are addressed promptly

Knowledge of Banner and procurement systems as required

Input for future or emergency work is provided in an accurate and timely manner

Work is completed efficiently and effectively; achieving the best possible results within the budget framework

Risk Management- Demonstrates a commitment to risk assessment (considering cost, benefit, and impact); utilizes identified internal control mechanisms; practices routine verification of the accuracy of data

Review report data supplied by Business Services Team to keep all team members within the 25% OT mark in the given fiscal year

Adhere to all Business Operating Principles

Work Management

Work is completed safely, efficiently, and effectively

Reporting is accurate and timely

Consistently develop, utilize, and complete management reports/queries

Priorities are handled in appropriate fashion and according to established SOP’s

Establish, schedule, and oversee zone preventive maintenance schedules

Provides technical advice on projects and reviews designs/specifications to assure compliance with specifications, codes, and drawings

Identify and establish deferred and year end maintenance projects as required

Logistics

Materials necessary to execute maintenance plans are available to facilitate timely, smooth workflow

Purchasing Card and other methods of Procurement are carefully monitored for discrepancies, corrected quickly, and used effectively to achieve organizational goals

Utilize just-in-time delivery methods

Other Duties

Designated to work/on call during emergencies and inclement weather

Perform management availability as scheduled

Qualifications:

Minimum Qualifications

Knowledge and demonstrated experience supervising, instructing, directing, leading, evaluating, organizing, scheduling, and planning a team of skilled and semi-skilled multi-craft trades in a Commercial or Institutional Facility

Extensive knowledge of physical plant maintenance and methods of construction

General knowledge of the various trades

Demonstrated ability to work from plans for improvement or alteration of buildings and equipment

Ability to set priorities, experience managing budgets, oversee contractors and knowledge of the Commonwealth of Virginia’s procurement system

Computer skills to include Computerized Maintenance Management System experience

Strong leader with excellent written and oral communication skills and customer service focus

Exposure to and knowledge of safe work environments in accordance with OSHA , federal, state, and local regulations, as well as environmental health standards for indoor environmental quality

High school diploma, GED, or equivalent

Valid Virginia Driver’s License required

Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU

Preferred Qualifications

BS degree in engineering, business, or related field preferred

State of Virginia Journeyman License in Electrical, Plumbing, or HVAC preferred

Experience working in a higher education and research environment preferred

Salary Range: $95,000 - $110,000 + up to $5,000 Sign-on Bonus

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Exempt

Working Days/Hours: Monday-Friday, 7:30am-4:00pm

Hours per Week: 40

Restricted Position: No

ORP Eligible: Yes

Flexible Work Arrangement: Fully Onsite

University Job Title: 17344Y - Sr Manager FM 1