POSITION SUMMARY: 

The Substance Screener position serves as a main point of reception and conducts substance use screens for individuals on pretrial release, in Adult Treatment Court, in a Diversion Program, or otherwise court-ordered to screening. This position is responsible for collecting samples, interpreting results, documenting, and follow up, such as referral to assigned case manager. The Substance Screener completes various inventory and invoice related tasks. This position communicates with individuals from several different departments, however, should primarily be able to work independently. 

ESSENTIAL FUNCTIONS: 
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned. 

• Collect observed/unobserved urine/oral fluid specimens and breath samples.
• Provides excellent customer service by greeting patients professionally and ensuring client privacy. May encounter individuals in states of crisis, intoxication, and/or with mental health needs.
• Interpret and fulfill court-ordered specimen screens. 
• Ensure that all client paperwork is filled out correctly and all necessary information has been captured at the time of collection (ordered tests, billing information, date, etc.). May need to create profiles in case management system.
• Assist case managers with scheduling screening.
• Adhere to all collector protocols, procedures, and confidentiality requirements, which vary among multiple departments.
• Utilize appropriate laboratory practices in handling specimens, requisitions, and chain of custody.
• Dress appropriately (lab coat provided).
• Data entry into multiple online client records. Fax, scan, copying of documents as necessary.
• Accurately bill participants and/or programs for services and collect payments. 
• Monitor and maintain supplies for both screening locations and communicate supply requests, and process invoices in a timely manner.
• Conduct self in an ethical, legal, responsible manner always with both client and staff.
• Clearly and promptly communicate with appropriate programs both verbally and in writing.
• Audit electronic monitoring equipment and supply inventory. Adjust as needed.
• Ensure accurate and timely calibration of remote breath units.
• Assist supervisors and coworkers in special projects.
• Arrange shipment of specimens and electronic monitoring equipment as necessary. 

KNOWLEDGE, SKILLS AND ABILITIES 

• Knowledge of County policies, procedures, and practices.
• Ability to establish and maintain effective and professional working relationships with vendors, administration, staff, other department heads, and governmental officials.
• Basic understanding of the judicial and legal systems.
• Knowledge of modern office practices and procedures.
• Ability to read, write, and comprehend English.
• Ability to solve practical problems and deal with a variety of variables and situations.
• Must have excellent organizational skills and attention to detail.
• Must be able to accommodate required scheduling needs.
• Must be comfortable working with specimens (urine and oral fluids).
• Must be a reliable, self-motivated, and independent worker.
• Must have strong computer/technology skills.

LANGUAGE SKILLS 

• Ability to communicate effectively in English, both verbally and in writing, with a wide range of individuals, including the public, colleagues, and supervisors. 
• Ability to read County policies and procedures; written instructions, general correspondence; data in spreadsheet format, etc.

MATHEMATICAL SKILLS 

• Ability to perform mathematical calculations.

REASONING ABILITY 

• Ability to understand and effectively carry out verbal and written instructions.
• Ability to develop, interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
• Ability to define and solve problems, analyze facts, use sound judgment, and deal effectively with a variety of situations. 
• Ability to think quickly, maintain self-control, and adapt to stressful or time-sensitive situations.
• Ability to maintain confidentiality and exercise discretion when handling business-related files, reports, and conversations in compliance with open records laws and applicable State and Federal statutes and regulations. 
• Strong organizational and time-management skills, with the ability to work accurately, maintain attention to detail, and meet deadlines. 

PHYSICAL AND WORK ENVIRONMENT: 
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee's supervisor. 

PHYSICAL REQUIREMENTS 

• This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, using hands to handle, feel, and perform fine motor skills and repetitive motions, and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms overhead or below the waist.
• Sufficient vision to perform tasks such as reading documents, operating vehicles, or working with detailed data. 
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Ability to hear and understand speech at normal levels for tasks such as communicating with the public, colleagues, or over the phone.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Work is generally in a moderately noisy location (e.g., business office, light traffic).
• May require dealing with persons who are hostile, aggressive, abusive or violent, posing threatening conditions. 

WORK ENVIRONMENT 

• Work is primarily in an office setting.
• Location varies between the Government Center (Hudson) and Services Center (New Richmond).
• Requires frequent, proper handling of urine and oral fluid specimens.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE REQUIREMENTS 

• Associate's degree OR high school diploma/equivalent with two (2) years' experience in a laboratory, healthcare, office, drug screening, or medical field.
• Certified Nursing Assistant, Medical Assistant, lab technician certification, or related coursework in a medical field preferred, but not required.
• Successful completion of all required specimen collection and device calibration training within one (1) month of hire. 
• Must successfully pass criminal background check.