• Execute structured change management activities for pricing initiatives, including stakeholder change impact analysis, change readiness assessments, communication planning, and adoption tracking. Apply established change methodologies to support successful rollout and stabilization of new processes, tools, and ways of working. 

• Coordinate cross‑functional stakeholder engagement by preparing communications, facilitating forums (including the V.O.I.C.E.), and maintaining consistent messaging regarding initiative goals, timelines, and impacts. Ensure leaders and end users have the information needed to prepare for and navigate change. 

• Proactively identify business readiness gaps, adoption risks, and cross‑team dependencies related to people, process, and operational behaviors. Document issues, recommend mitigation actions, and escalate risks to leaders to support informed decision‑making. 

• Support execution of strategic initiatives from a business enablement perspective by tracking high-level milestones, dependencies, and key deliverables. Partner with delivery and project teams to maintain momentum, coordinate activities, and surface issues—without serving as a formal project manager. 

• Develop and coordinate business enablement assets in partnership with Pricing Process Owner such as SOPs, job aids, training materials, and reference guides that reinforce standard operating practices and support consistent adoption of new pricing capabilities. 

• Gather feedback from stakeholders and end users following implementation to assess adoption effectiveness. Support continuous improvement efforts by documenting lessons learned and recommending incremental enhancements to change approaches and enablement materials. 

• Other responsibilities as assigned. 

Minimum Requirement

Degree or equivalent and typically requires 10+ years of relevant experience. Less years required if has relevant Master’s or Doctorate qualifications.

Education

Bachelor’s degree in business, Finance, Information Systems, Organizational Change, or a related field required (or equivalent professional experience).

Critical Skills

• Formal training or certification in change management, project management, process improvement, or business transformation methodologies (e.g., Prosci, Agile, Lean, Six Sigma) strongly preferred.
• 10+ years of progressively responsible experience supporting business transformation, system implementation, change enablement, operational initiatives, or project‑based work in a large, matrixed organization.
• Demonstrated experience executing change management activities for initiatives impacting business processes, tools, or ways of working.
• Experience working across multiple functional teams, balancing competing priorities, and supporting initiatives with moderate to high complexity.
• Prior exposure to pricing, finance, analytics, commercial operations, or similar operational domains is strongly preferred.
• Experience in healthcare, life sciences, or largescale B2B environments is a plus.

Specialized Knowledge & Skills

• Practical expertise executing structured change management approaches, including readiness assessment, stakeholder engagement, communication planning, and adoption tracking.
• Strong organizational and coordination skills with the ability to manage multiple workstreams, milestones, and dependencies simultaneously.
• Ability to identify risks, issues, and dependencies; apply sound judgment within defined parameters; and recommend mitigation actions.
• Proven ability to influence stakeholders without direct authority and work effectively within a matrixed environment.
• Clear, concise written and verbal communication skills, with the ability to translate complex initiatives into understandable, business‑friendly messages.
• Experience with leveraging technology (e.g., AI) and tools to support change initiatives, measure adoption, etc.
• Comfort operating in ambiguity while applying established methods to drive clarity and progress.
• Strong attention to detail and follow‑through, with a focus on execution quality and adoption outcomes.

Working Conditions

Environment (Office, warehouse, etc.) –

• Traditional office environment 

• Large percent of time performing computer-based work is required