You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life.
Here, you’ll win with:
Support that keeps you well
• Medical, dental, and life insurance
• Company-paid short- and long-term disability
• FSAs and dependent care options
• Vision and legal benefits
• Gym discounts and wellness clinics
• Tuition reimbursement—for you and your dependents
Opportunities to grow
• Clear paths to promotion and internal mobility
• Training, coaching, and mentorship
• Development programs to support your goals
Time for what matters
• Paid vacation and holidays in your first year
• A culture that respects work-life balance
We’re looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.
Position Overview: Office I/Customer Service
Wilsonart, in Nashville, currently has an opening for an Office I/Customer Service representative. This person will work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. This position performs extensive data entry into our internal system. Performs other tasks as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Performs duties in accordance with specific instructions and established work methods
- Enters orders via 10-key into internal system
- Resolves routine questions and problems via phone, email, and occasionally in person
- Assists the needs of the customer
- Performs other tasks as required
KNOWLEDGE, SKILLS AND ABILITIES
- Skill in resolving routine questions and problems
- Experience with Microsoft Office Suite, especially Outlook
- Skill in data entry (10 key)
- Ability to follow directions, take notes, and self-start
- Ability to work under direct supervision
- Ability to multi-task, while staying organized
MINIMUM REQUIREMENTS
EDUCATION
High School Graduate or GED
EXPERIENCE
1+ years
15 semester hours of college in a related field may substitute for the required experience
PHYSICAL REQUIREMENTS: Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.