Position Summary

Responsible for oversight and direction of HPCCR’s Continuous Services division.  These services help support the clinical operations of the organization and allow for seamless 24/7 availability and coverage. Provides direct supervision of team managers and who are responsible for day-to-day supervision of field staff.  Ensures effective coordination of internal and external caregivers.  Ensures patient care is provided in accordance with established organizational procedures and government regulations.  Develops, supervises, hires, and trains all administrative and clinical staff within their department.    Interprets organizational reports and data; using information for ensuring effective and efficient service delivery.  Actively participates in on-going process improvement.