SUMMARY:

We’re looking for a detail-oriented Logistics Coordinator to manage transportation quoting and serve as a key point of contact for customers. This role blends operational execution with customer communication, ensuring shipments are priced accurately and handled efficiently from start to finish.

RESPONSIBILITIES:

• Prepare accurate and timely transportation quotes (LTL, FTL as applicable)
• Communicate directly with customers to understand shipping needs and timelines
• Coordinate shipments from pickup through delivery, ensuring on-time performance
• Build and maintain relationships with carriers, brokers, and internal teams
• Negotiate rates and secure capacity with approved transportation partners
• Track shipments and proactively resolve delays, damages, or service issues
• Maintain accurate records in NetSuite
• Provide updates, reports, and shipment visibility to customers
• Ensure compliance with company policies and transportation regulations

QUALIFICATIONS:

• 2+ years of experience in logistics, transportation, or supply chain - preferred but not required
• Strong communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency with TMS systems and Microsoft Office (especially Excel)
• Strong problem-solving and attention to detail

KEY COMPENTENCIES:

• Customer focus
• Organization and time management
• Negotiation and cost optimization
• Accountability and follow-through

WORK ENVIRONMENT:

• Office-based 
• May require occasional extended hours to meet customer deadlines
• This position plays a critical role in delivering reliable transportation solutions while maintaining strong customer relationships.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• Able to regularly lift, carry, push, or pull up to 50 pounds.
• Able to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.