Title: CASAC Supervisor
Unit: MOCJ Emergency Transitional Housing
Reports to: Program Director
Salary Range: $36.48 per hour [Approximately $66,300 annually]
Status: Full Time; Regular; Non-Exempt
Location: Bronx location (Wales Avenue & 1171 Washington Avenue)
Days/Hours: Monday – Friday, 9am – 5pm (Required to work one late day per week)
Organization Overview:
The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.
Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year. Our participant population mirrors the incarcerated population in being approximately 85% male and over 90% people of color. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.
Scope of Position: The Credentialed Alcoholism and Substance Abuse Counselor (CASAC) Supervisor is responsible for providing clinical and administrative oversight to substance use disorder services within the program. This role ensures the delivery of high-quality, person-centered, trauma-informed, and recovery-oriented services to individuals with histories of substance use, mental health challenges, housing instability, and/or criminal legal system involvement.
Core Competencies:
Mission and Fit: Mission, Culture and Fit: Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core cultural value so that none of us should be measured against the worst things we have done.
Cultural Competencies: Must demonstrate the ability to empathize accurately and use reflective skills to support culturally responsive practice.
Communication: Must demonstrate the ability to effectively convey and receive information, ideas, and messages, both verbally and nonverbally, and are crucial for building relationships, collaborating, and achieving goals.
Trauma-Informed and culturally responsive practice: Must have the ability to recognize the impact of trauma with respecting diverse cultural backgrounds to create safe, equitable, and healing environments
Essential Duties and Responsibilities:
Oversee the daily operations of substance use disorder services within the program.
Ensure comprehensive, person-centered, and trauma-informed substances use counseling services.
Monitor participant engagement, progress, and service outcomes.
Assist in the development and implementation of individualized treatment, recovery, and relapse prevention plans.
Ensure appropriate documentation of assessments, treatment plans, progress notes, referrals, and discharge planning.
Support the integration of substance use treatment services with mental health, medical, housing, and case management supports.
Provide direct supervision, guidance, and support to case manager’s staff.
Conduct regular individual and group supervision sessions.
Monitor staff productivity, documentation quality, and service delivery.
Provide coaching, training, and performance feedback to support professional development.
Assist in onboarding and training new staff.
Promote accountability and adherence to program expectations, policies, and best practices.
Review charts and documentation for accuracy, completeness, and timeliness.
Assist with audits, site visits, incident reviews, and quality improvement initiatives.
Ensure confidentiality and proper handling of participant information in accordance with HIPAA and agency policies.
Perform other duties as assigned