Posted 2d ago

Account Associate - State Farm Agent Team Member

@ Johnny Dykes State Farm Agent
Pratt, Kansas, United States
$36k-$60k/yrOnsiteFull Time
Responsibilities:Manage accounts, Assist customers, Process claims
Requirements Summary:Assist customers with policy changes, manage accounts, process claims; coordinate with underwriters; sales-driven and customer-service oriented.
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Job Description
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
Account Associate

ROLE DESCRIPTION:
As Account Associate for Dykes Insurance and Financial Services, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
  • Sales and performance minded 
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.