The Business Development Specialist assists commercial customers in implementing the best solutions for their moving, 

storage, and logistics needs. This role conducts cold calls, follows up on leads, builds relationships with customers and 

establishes networks with industry specialists. This position uses their knowledge of the company, its products, and 

services to look for new ways to improve product quality, build existing offerings and to write business proposals to 

outline ideas to senior executives.

Essential functions

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Recruit, negotiate, and sign on new accounts through direct contact, word-of-mouth, and collaboration with the 

marketing department. 

• Effectively manage high-volume inbound commercial sales calls from prospective clients.

• Provide information, answer questions, and offer various company products and services.

• Developing client relationships and strengthening industry partnerships.

• Leverage consultive sales approach to meet daily, weekly, and monthly call and sales targets.

• Identifying new clients by researching and creating networking opportunities.

• Familiarizing yourself with all products and services offered by the company in order to provide information and 

answer questions about various services offered by the company.

• Mange existing customers and increase revenue by cultivating new accounts, cultivating new opportunities, and 

fostering loyalty with long-term recurring customers to ensure the business is retained

• Negotiating and closing business deals that promote sustained revenue.

• Liaising with Sales, Marketing, and Management to align strategies aimed at increasing revenue.

• Assessing and advising on potential joint ventures, mergers, and acquisitions.

• Perform additional responsibilities as requested. Essential duties, responsibilities, and activities may change at 

   any time with or without notice.

Competencies/skills

• Excellent verbal and written communication skills

• Strong phone presence and experience dialing up to 80 calls per day

• Proven ability to succeed in a fast-paced sales and/or customer service environment 

• History of successfully meeting or exceeding targets/quotas

• Strong organizational and time management skills

• PC proficiency with experience using Microsoft Outlook, Word, and Excel

• Excellent customer service and interpersonal skills

• Strong networking skills.

• Excellent sales skills to generate leads

• Ability to maintain strong client relationships and establish industry partnerships.

• Competency in negotiating and closing business deals.

Specialized knowledge and/or licenses 

• Knowledge of moving/storage or logistics industry is a plus

Work environment

Working conditions for this position are in a standard office setting which is generally indoors in a controlled 

environment. 

Physical demands 

The physical demands for this position require use of a personal computer and phone on an ongoing basis throughout the 

workday. Additionally, the position requires frequent sitting, manual dexterity to type on a keyboard, reaching with hands 

and arms, ability to speak clearly, ability to hear spoken word, visual acuity, and the ability to lift and carry up to 10 (ten) 

pounds.

Required education and experience

• High school diploma required.

• Bachelor's degree in business administration, marketing, or related field preferred.

• Previous experience as a Business Development Specialist in a related industry.

• Knowledge of business development, marketing strategies, and brand expansion.

EEO statement

1-800-PACK-RAT | Zippy Shell is an equal opportunity employer that is committed to diversity and inclusion in the 

workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, 

national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, 

state, or local laws.