Posted 1mo ago

Receptionist

@ Physicians' Clinic of Iowa
Cedar Rapids, Iowa, United States
OnsiteFull Time
Responsibilities:greeting patients, answering phones, scheduling appointments
Requirements Summary:EMR experience, appointment scheduling, insurance knowledge, strong communication, confidentiality, and teamwork.
Technical Tools Mentioned:EMR, Appointment scheduling software
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Job Description

PLEASE NOTE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY FOR FURTHER
CONSIDERATION OF THIS POSITION - THIS INCLUDES THE EXPERIENCE AND EDUCATION
PROFILES AFTER CLICKING SUBMIT

At Physicians' Clinic of Iowa, we are focused on delivering quality patient care. Our Orthopedics Department is currently seeking a full time Receptionist to deliver care that is second to none in our high volume-fast paced practice.

Primary duties for this position include, but are not limited to: 

  • Greet patients in a pleasant, prompt, and helpful manner 
  • Check patients out from their appointment and schedule any future needed appointments. 
  • Answer phones, answer general patient questions, and collect co-pays if not captured at check in. 
  • Document patient calls, inquiries, and task physician/nurse accurately and within a timely manner using the electronic health record system. 
  • Schedule, reschedule or cancel appointments as requested by referring providers or patients 
  • Will also perform other basic clerical duties. 

Qualifications:

  • Previous experience using electronic medical software, appointment scheduling, and insurance background preferred. 
  • Proficiency (or ability to become proficient) in EMR and related computer systems.
  • Strong Commitment to patient care and teamwork.
  • Excellent communication skills, professionalism, reliability, and maintaining confidentiality.
  • Thorough understanding of safety regulations and best practices.

Why Join PCI?

  • Competitive salary and comprehensive benefits.
  • No nights or weekends.
  • Paid holidays and a generous paid time off program.
  • Supportive, team-oriented work environment focused on quality and compassion in patient care.

PCI is E.O.E. Pre-employment drug screen and background check required. PCI is a tobacco free workplace.