•    Manages clinic schedule and patient flow to expedite care and maximize clinical time 
•    Advise patient of preparation required or additional testing and keeps patients informed of visit status, unforeseen delays, and other relevant information pertaining to the patient’s visit.
•    Prepare and maintain exam rooms for patient arrivals. Clean and/or maintain inventory of supplies (medical included) and equipment throughout the practice.
•    Verifies and implements provider orders for clinic-administered medications and vaccines.
•    Review orders with the medical director or ordering provider, when needed, for clarification or questions and when precautions or contraindications are identified.
•    Prepares and maintains the safety of drive-through clinic for patient arrivals and administration.
•    Identifies weather conditions in which drive-through administration should switch to indoor administration. 
•    Greets and escorts patients to exam rooms when indicated.
•    Assesses patient for precautions or contraindications prior to implementing any provider orders.
•    Obtains and verifies pertinent clinical information including allergies.
•    Documents within the electronic health record timely with accuracy.
•    Provides education to patients on their diagnosis, prescribed medication, administration process, and potential side effects and answer any questions about their treatment plan at an appropriate education level and language to meet the patient’s needs.
•    Administers medications following the 5 rights of medication administration and 3 checks.
•    Maintains infection control standards during all aspects of direct patient care, including during the preparation and administration of injectable medications.
•    Monitors patient’s response to medication administration and responds immediately and appropriately to adverse reactions.
•    Engages translator services, when needed, to facilitate safe and comprehensive care for patients who are not fluent in English.
•    Maintains patient rights and abides by all confidentiality obligations pursuant to CCHC and HIPAA
•    Participates in practice and department meetings, training, etc. to promote continuous improvement and quality patient care.
•    Notifies supervisor to order clinical supplies, clinical equipment, and pharmaceuticals as appropriate.
•    Follows manufacturer’s guidelines for medication storage, handling, and preparation to ensure all administered medications are viable, safe, and effective.
•    Reviews upcoming schedules/charts to identify patients in need of prior authorization or lab orders and engages the appropriate staff to take action.
•    Provides clerical/office support as necessary (i.e. scheduling appointments, greeting and registering patients, scanning incoming medical records and paperwork, preparing medical records, answering phone calls and taking messages, faxing, etc.).
•    Maintains communication and collaboration with interprofessional teams and others to facilitate safe transitions and continuity of care delivery
•    Perform other work-related duties as requested/directed.
•    Consistently provides service excellence to all patients, family members, visitors, volunteers, and co-workers.
•    Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
 

LPN - EDUCATION/EXPERIENCE/TRAINING:
•    Ability to read, write and communicate in English
•    Graduate of an accredited Practical Nursing program
•    Currently licensed as a Licensed Practical Nurse in the state of Massachusetts
•    Basic Life Support Certification for Health Care Providers
•    Strong interpersonal, customer service, and time management skills
•    Experience with current office technology and proficiency with computer office applications (Electronic Medical/Health Records, MS Office, etc.)
•    A minimum of two years experience in a clinical setting preferred

RN - EDUCATION/EXPERIENCE/TRAINING:
•    Ability to read, write and communicate in English
•    Graduate of an accredited school of nursing
•    Currently licensed as a Registered Nurse in the Commonwealth of Massachusetts
•    Basic Life Support Certification for Health Care Providers
•    Strong interpersonal, customer service, and time management skills
•    Experience with current office technology and proficiency with computer office applications (Electronic Medical/Health Records, MS Office, etc.)
•    A minimum of two years experience in a clinical setting preferred
 

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Pay Range Details

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Beware scam interview requests

Cape Cod Healthcare has been made aware of an instance in which a potential scammer has attempted to impersonate CCHC leadership and request chat interviews. Please note this is not our process and we will never direct you to interview solely through web-based chat. For any questions about available job opportunities or to learn more about our interview process please visit our careers page: https://www.capecodhealth.org/careers/