POSITION SUMMARY

The YMCA Personal Trainer is responsible for creating welcoming and supportive environments while providing customized fitness programs for members. Responsibilities include working one-on-one with members, providing personal attention and motivation, instructing members on proper exercise techniques, and designing fitness programs to help members achieve their unique health and fitness goals.  

ESSENTIAL FUNCTIONS

Program Delivery

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  Create a welcoming environment in all YMCA program areas taking time to talk to members and enthusiastically greet them by name with a smile and eye contact.

  
  


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  Conduct personal training appointments with members to help them develop and meet their fitness goals.  Ensure that a client inquiry or follow-up is conducted within 24 hours of receiving a referral. Inform supervisor of client’s initial start date.

  
  


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  Design personalized programs for members that are customized to meet the unique needs of each member.

  
  


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  Motivate and encourage members to meet fitness goals; track member progress and modify fitness routines/plans as necessary.

  
  


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  Confirm member appointments and member follow-up as required.

  
  


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  Design a safe and effective 30-minute to 1 hour fitness program.  For example: Create a safe environment by providing individual instruction to members. Demonstrate proper technique and adjust machine weights, and cardiovascular equipment as appropriate.

  
  


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  Proactively connect and monitor members to develop, and support the achievement of their goals for healthy living, and matching members’ interests to YMCA programs.

  
  

Member Engagement

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  Responsible for building small communities by facilitating connections with and between members.

  
  


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  Respond promptly and courteously to all member complaints, compliments and inquiries while following the appropriate procedures at all times.

  
  


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  Actively interact with members regarding their participation in YMCA programs, Annual Support Campaign and Special Events.

  
  


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  Provide clear and effective communication with members, staff and the general public.  This includes session cancelation, rescheduling of any kind and/or anything related to the client, maintaining a satisfactory experience.

  
  

Administration & Compliance

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  Monitor fitness room to ensure equipment is functioning, put away and clean.

  
  


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  Model and enforce Code of Conduct, Healthy Living Policies, and administrate member issues as they arise. Positively interpret these policies to members.

  
  


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  Follows the programs administrative process utilizing the tools and resources provided to maintain all record keeping per session per participant is accurate and current.

  
  


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  Ensure that any paperwork is completed within 5 minutes after the client’s allotted session.

  
  


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  Properly inform clients that all payments are to be made at the Welcome Center.

  
  


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  Information is organized and participants stay engaged in the program.

  
  


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  Attend staff meetings and trainings as required.

  
  


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  Uphold YMCA policies for safety, supervision, mandated reporting and risk management.

  
  


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  Demonstrate the Six Pillars of Character (Trustworthiness, Citizenship, Respect, Responsibility, Caring, and Fairness) as well as the YMCA Core Values of Caring, Respect, Honesty and Responsibility in all dealings with members, guests, volunteers and fellow staff.

  
  


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  Demonstrate competencies in and willingness to develop in the Cause Driven Leadership areas of mission advancement, collaboration, operational effectiveness and personal growth.

  
  


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  All other duties as assigned by your supervisor.

  
  

YMCA LEADERSHIP COMPETENCIES

The Y’s Leadership Competency Model is comprised of 18 leadership competencies (leadership knowledge, skills, and behaviors required for success in the Y), organized by the four disciplines of cause-driven leadership:

• Advancing Our Mission & Cause: Provide visionary leadership to the organization and to ensure that all resources are mobilized to adapt to new challenges and needs in the community
  
  
  
  
  • Competencies Include: Change Leadership, Engaging Community, Philanthropy, & Volunteerism
  
  
  
  


• Building Relationships: Connect people to the Y’s cause by developing inclusive relationships, partnerships and collaborations so that Ys can co-create solutions to pressing social needs
  
  
  
  • Competencies Include: Collaboration, Communication & Influence, & Inclusion
  
  
  
  


• Leading Operations: ensure relevance, effectiveness, and sustainability of the organization so that we can continue to fulfill our promise to the community
  
  
  
  • Competencies Include: Critical Thinking & Decision Making, Fiscal Management, Functional Expertise, Innovation, & Program/Project Management
  
  
  
  


• Developing & Inspiring Others: support the holistic development of self and others so that everyone can embrace the Y’s cause, sustain the Y’s culture, and inspire others to take individual and collective action to further our impact
  
  
  
  • Competencies Include: Emotional Maturity & Developing Self & Others
  
  
  
  

While all competencies are significant the following are critical to success in this position:

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  Values

  
  


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  Inclusion/ Communication

  
  


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  Emotional Maturity