Job Summary: 

Provides prompt, courteous customer service at the Moapa Paiute Travel Plaza,

processing fuel and merchandise transactions, maintaining a clean and well-stocked sales floor, and ensuring a safe, welcoming environment for all guests and team members. 

Duties: 

• Greet every customer and deliver friendly, efficient service at all times. 

• Operate POS register and fuel console; process cash, credit/debit, mobile payment, and fleet-card transactions accurately. 

• Authorize, monitor, and troubleshoot fuel pump operations; assist customers with pump questions or equipment issues. 

• Verify age for tobacco, alcohol sales in compliance with federal, state, and Tribal regulations. 

• Balance cash drawer and complete shift-end reconciliation reports. 

• Stock shelves, coolers, and displays; rotate product to ensure freshness and proper pricing. 

• Maintain cleanliness of the sales floor, restrooms, fuel island, and parking areas; perform routine cleaning duties throughout each shift. 

• Receive and verify vendor deliveries; report discrepancies to the Travel Center Manager. 

• Monitor store security through visual awareness and proper cash-handling procedures; report suspicious activity immediately. 

• Comply with all environmental and safety regulations related to fuel handling, spill response, and hazardous-materials signage. 

• Answer the telephone professionally; address customer inquiries and complaints or escalate appropriately. 

• Assist with inventory counts and merchandise ordering as directed. 

• Perform other duties as assigned or required. 

Requirements: 

• • Must be at least 21 years of age. 
  • Must have a High School Diploma or GED. 
  • Must be able to work all shifts, including weekends, evenings, and holidays. 
  • Must be dependable and punctual. 
  • Must possess good math skills and manual dexterity. 
  • Must have experience or ability to learn electronic POS systems and fuel console operations. 
  • Must demonstrate a friendly, service-oriented, and responsible attitude. 
  • Must be able to follow verbal and written instructions from supervisors. 
  • Must have the ability to establish and maintain effective working relationships with coworkers and the public. 
  • Must possess the physical ability to stand for extended periods, lift up to 60 lbs., and work outdoors in varying weather conditions. 
  • Must be able to obtain and maintain a valid Nevada Food Handler’s Card within 30 days of hire (if applicable). 
  • Must pass a pre-employment drug screening and background check.