Posted 2mo ago

Sr Service Manager

@ Melrose
Austin, Texas, United States
OnsiteFull Time
Responsibilities:Manage sales floor, Maintain visuals, Open and close store and registers
Requirements Summary:Minimum 6 months of management experience in retail or non-retail; strong interpersonal skills; ability to train and develop associates; read floor plans; cash handling; able to work nights, weekends, and holidays; move merchandise.
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Job Description

Work where you can shop! We're looking for individuals with a passion for fashion that have what it takes to give our customers an exceptional in-store customer experience that will encourage them to return.

We appreciate the unique strengths and diversity of each individual, which makes us a great place to work and shop. Employees in all positions play a vital role in our business.

As the member of the management team, the Sr. Service Manager has responsibility for ensuring the team delivers excellent customer service while demonstrating a high degree of professionalism. A Sr. Service Manager is a role model and leads by example.



Primary Duties

Assist the Store Manager with the following tasks:

Manage the sales floor.

Keep up visual standards.

Perform opening and closing routines to include opening and closing of store and registers, execution of deposits and receipt of shipment,

Assist in developing associates at all levels.

Assist in building a team that works well together based on the needs of the store.

Follow and execute the direction and goals for the day/shift when associates arrive to work.

Incorporate Loss Prevention and Safety message into daily operations.