Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Warranty Representative.
Responsibilities
Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.
Responsibilities
- Managing all aspects of Service, Parts, and Warranty for the division
- Responding quickly to inquiries from dealers and retail customers via phone/email
- Approving warranty authorizations, technical advice and problem solving for dealers in the field
- Record retention and report directly to the General Manager
- Attention to detail and accuracy
- Excellent computer skills, able to work in Microsoft Office programs efficiently
- Must have good written and verbal communication skills
- RV and electrical knowledge is a must
- A desire to provide extraordinary customer service to the dealer/customer network
- Able to work within a group and transition between responsibilities given
Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.