Job Type

Full-time

FLSA Status: Non-Exempt

Schedule: Full-time, Monday – Friday 7:00Am – 3:00 PM

Homelessness is a public health, social and racial justice issue!

Since 1984, St. Francis House has committed itself to healing the wounds of those impacted by an inequitable society and breaking down the barriers, including systemic racism that prevent all people from living lives of dignity.

St. Francis House is the State’s largest provider of day services supporting people who are at risk of or are experiencing homelessness. Located in the heart of downtown Boston, we compassionately welcome nearly 500+ adults through our doors every day who are seeking a safe and dignified refuge and opportunities to rebuild their lives. Our holistic approach allows us to deepen our impact by offering integrated programing that helps our guests achieve stability in the areas of housing, income, and behavioral health. Joining our team would provide for you a dynamic opportunity to work with an interdisciplinary team of providers dedicated to solving this public health crisis.

The Maintenance Technician I performs preventative and other as-needed maintenance tasks in the building and on the property of Saint Francis House.

Essential Duties/Responsibilities:

• Maintains building, performing minor and routine painting, plumbing, electrical, cleaning and other related maintenance activities.
• Performs routine repairs as assigned
• Performs cleaning projects as assigned
• Runs errands as needed
• Moves furniture, boxes, equipment as assigned
• Receives deliveries as needed
• Participates in the after-hours on-call list and responds as necessary
• Works overtime when required because of an emergency
• Performs other duties as assigned by the supervisor

Requirements 

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Adhere to agency code of conduct.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.
• Employee is required to be able to use the cleaning equipment’s like extractor, scrubber and vacuum machines.
• Employee is required to be able to use power tools and hand tools safely. 

Education and Experience

• High school diploma or general education degree (GED) and one to three years related experience and/or training; or equivalent combination of education and experience. Some proof of mechanical training or certifications in appropriate areas preferred.

Work Environment & Activity:

• While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and outdoor weather conditions. The employee is occasionally exposed to wet or humid conditions (non-weather) and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Peripheral vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. 
• The employee routinely will be required to climb a ladder to perform basic maintenance functions (e.g., change a light bulb, ceiling tile) as well as perform periodic roof maintenance.