1. Outreach & Community Engagement

• Conduct targeted outreach to identify eligible older adults for SCSEP participation.
• Represent the organization at community events, job fairs, senior centers, workforce boards, and partner meetings.
• Coordinate presentations on SCSEP services to civic groups, nonprofits, faith-based organizations, libraries, and government agencies.
• Develop and distribute outreach materials to increase program visibility.

 

1. Recruitment of Jobseekers (SCSEP Participants)

• Recruit eligible seniors (55+) in accordance with federal SCSEP guidelines.
• Assist prospective participants with screening, orientation, and application requirements.
• Maintain a recruitment pipeline to meet enrollment goals and performance targets.

 

1. Host Agency Development & Recruitment

• Identify, recruit, and qualify nonprofit and government agencies to serve as SCSEP host agencies.
• Provide program information, requirements, and expectations to potential host partners.
• Conduct site visits to assess suitability and ensure supportive training environments.
• Support the onboarding process for new host agencies.

1. Community Partnerships & Coalition Work

• Establish and maintain partnerships with workforce development organizations, Area Agencies on Aging, human services agencies, chambers of commerce, employers, and educational institutions.
• Participate in community coalitions and collaborative groups focused on senior services, employment, health, and economic development.
• Share SCSEP resources and maintain active communication with community networks.

1. Enrollment & Eligibility Processes

• Assist with eligibility verification, documentation collection, and data entry for participant enrollments.
• Support host agencies with enrollment paperwork and required forms.
• Maintain accurate participant and host agency files in compliance with DOL and grantee standards.
• Ensure timely completion of assessments, IEPs, and other required participant documents (as assigned).

1. Program Support & Compliance

• Track outreach and recruitment activities; prepare required reports.
• Maintain confidentiality of participant information.
• Support participants in accessing community resources, job readiness activities, and supportive services.
• Uphold federal, state, and organizational policies governing SCSEP.

1. Communication & Customer Service

• Provide excellent customer service to participants, host agencies, and partners.
• Communicate program updates, expectations, and opportunities clearly and professionally.
• Serve as a liaison between SCSEP staff, host agencies, and community partners.