Secret

Duties

Candidates should have experience with badging software; familiarity with Software House C•CURE 9000 Access Control & Badging is preferred. Responsible for issuing, activating, and managing Library of Congress credentials and access request for employees, contractors, and visitors, as well as maintaining accurate records and ensuring compliance with security policies and procedures. Access security systems to input and research information. Processes applications for and issuing identification badges and access requests, reviewing forms for completeness and discrepancies. Ensures accurate and timely badge issuance and updates. Maintains accurate records of badge holders and their access levels. Reports all issues that cannot be resolved within the scope of work to supervisor and manager. Collaborates in the developing and implementing of procedures and methods for identifying and protecting information. Assures security forms are completed with require information. Provides assistance and support to employees, contractors, and visitors regarding badging and access control issues. Responds to inquiries and resolves problems in a timely and efficient manner. Responds to office key and badge lock-outs and ensures that all individuals have the proper credentials to enter the site, providing excellent customer service. Processes security and access permission for new employees, contractors, and existing personnel requiring activation or deactivation of identification cards. Creates access control badges to include all programming as it relates to activation and deactivation. Process badges and maintains appropriate logs regarding the issuance, return and track all associated actions. Coordinates administration activities in continuing the mission of the protective services programs. Accesses sensitive systems, files, and storage areas. Answers general telephone and visitor inquiries and provides general information regarding protective services requirements to managers, staff, and visitors. Refers more complex questions or situations to other specialists of supervisor as needed. Exercises extreme care in the handling of sensitive protective services records and information. Controls incoming and outgoing mail and material. Evaluates and advises on procedures for providing office administrative support. Recommends changes in administrative practices and service as the source of information on administrative procedures. Provides the supervisor with the necessary information needed to make decisions on the administrative aspects of the organization operations and management. Monitors supply and inventory utilization and maintains inventory of office supplies and equipment. Prepares requisitions for supplies and equipment and requests for service. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Requirements

Conditions of Employment The selected candidate must be able to obtain and maintain a Secret security clearance Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to provide program support for a protective services program.** Ability to provide administrative support.** Ability to provide customer-focused security and access control support.** Ability to attend to detail. Ability to plan and execute work. Ability to communicate effectively other than in writing.

Education

There are no education requirements for this vacancy.

Other Information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email [email protected]. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.