Job Title: Risk and Controls Manager

Reporting to: Head of Enterprise Risk and Operations Controls

Direct Reports: None

Position Type: 12mths FTC – Maternity Cover

Hybrid Working : 3 days in the office 2 working from home.

Why Tokio Marine HCC?

Standing still is not an option in the current world of Insurance. TMHCC is one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people, and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.

About Operations

Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes – from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.

Operations is made up of 7 functions, this role sits within: The Office of the COO

OCOO is accountable for operational excellence and strategic initiatives across Operations. We work closely with our partners in Risk, Finance, HR and other departments to support the Ops function and enable effective collaboration across the organisation.

We also play a critical role in business continuity and crisis management, ensuring the organisation is resilient, well-coordinated, and equipped to respond effectively to operational challenges.

Job Purpose:

Support the Operational Leadership Team with risk insights with supporting MI on all the risks and controls within Operations.

Key Responsibilities:

• Monthly Risk Feed to each of the Operations Leadership Team, consolidating data from a number of systems and presenting a summary of the current position of Risks, Controls, Policies, Near Misses and Losses, Risk Mitigation Actions and Internal Audit Actions.
• Track progress of Risk Mitigation Actions and Internal Audit Actions, reporting to the Operations Leadership Team.
• Work with Operations Communications and Reporting lead to provide reporting on the risk profile of Operational Risks and Controls to risk and operations for a. These for a include Quarterly Business Review, Operational Risk Committee and Risk Committee.
• Develop measures of Operational Control effectiveness, supporting drive to make control framework more evidence based.
• Coordinate Internal Audits, acting as an interface between Operations and Internal Audit.
• Liaise with 2nd Line Risk Function providing updates on the health of controls and risks owned by operations.

Performance Objectives: 

Updated Risk Mitigation Actions for each of the Operations Leadership Team. Complete control frameworks for each Operations Risk. High quality Risk and Control Management Information.

Skills and Experience Specification:

Essential:

• You have considerable risk and control experience in a regulated environment
• Experience with risk governance meetings / committees, and collating data and writing supporting commentary
• You have experience with control testing, and issue and action management
• You’re resilient and comfortable working in a diverse and fast paced team.

Desirable:

• Risk Management Qualification.

What We Offer

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.

The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.

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