Posted 2mo ago

Server

@ Mac Haik Restaurant Group
Houston, Texas, United States
OnsiteFull Time, Part Time
Responsibilities:Provide service, Guide guests, Take orders
Requirements Summary:Previous serving experience preferred; strong knowledge of food, wine, and beverage pairing; excellent interpersonal and communication skills; valid Food Handler and State Alcohol Server certificates.
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Job Description

At Kirkwood, we believe that exceptional dining experiences begin with exceptional people. As a new upscale dining establishment in the heart of Houston, we're committed to creating an environment where our team feels valued, inspired, and empowered to deliver world-class service and culinary excellence.

Our restaurant is
searching for motivated Servers who value teamwork, professionalism, and
a positive attitude. If you take pride in delivering outstanding service and
working collaboratively, we’d love to meet you.

Why Join Us?

·        
Be
part of a New Restaurant Opening (NRO) in Houston.

·        
Work
with a supportive and passionate team in a welcoming environment.

·        
Opportunity
to grow with a forward-thinking restaurant group.

·        
Competitive pay and benefits (FT
Employees), including Medical, Dental, Vision, 401(k), PTO, and more.

·        
Growth opportunities – training and development

·        
Perkspot – corporate perks program

·        
ZayZoon – On-demand pay advances

What we are looking for

·        
Previous
experience in serving, preferably in upscale or fine dining.

·        
Strong
knowledge of food, wine, and beverage pairing

·        
Excellent
interpersonal, teamwork, and communication skills

·        
Knowledge
of food safety and sanitation practices

·        
Ability
to work in a fast-paced environment and multitask effectively

·        
Must
be able to work nights, weekends and  some
holidays.

·        
Flexible
schedule helpful.

·        
Valid
Food Handler Certificate required.

·        
Valid
State Alcohol Server Certificate required.

What you’ll do:

·        
Provide
warm, welcoming, and attentive service that reflects the elevated standards of
our restaurant.

·        
Guide
guests through the menu, offering detailed knowledge of ingredients,
preparation methods, and chef recommendations.

·        
Take
accurate food and beverage orders and input them into the POS system
efficiently.

·        
Collaborate
with kitchen and bar staff to ensure timely, precise, and elegant service.

·        
Monitor
guest satisfaction throughout the dining experience and address any concerns
promptly and professionally.

·        
Read
and interpret guest cues, including body language, tone, and pacing. To
understand the type of dining experience they’re seeking and adjust service
style to create the proper atmosphere.

·        
Tailor
the experience to each guest, creating memorable moments that feel personal,
encouraging return visits, and helping cultivate a loyal regular clientele.

·        
Proactively
identify allergy or dietary needs, clearly understand which menu items can be
modified, and provide confident, informed recommendations to ensure safety
while still delivering an exceptional dining experience.

·        
Maintain
a polished, composed presence in a fast-paced, high-expectation environment.

·        
Follow
all steps of service, including table settings, course pacing, and check
presentation.

·        
Handle
guest concerns with professionalism, escalating to management when needed.

·        
Handle
guest payments accurately, including processing credit cards, managing split
checks, and handling cash with integrity and accountability.

·        
Balance
and reconcile cash and receipts at the end of each shift as required.

·        
Ensure
cleanliness and order in assigned sections, side stations, and service areas.

·        
Adhere
to all health, safety, and sanitation guidelines.

·        
Support
team members and contribute to a positive, respectful workplace culture.

·        
Attend
mandatory meetings and complete company-assigned training.

·        
Maintain
uniform standards and demonstrate professionalism in all interactions.

·        
Adhere
to a reliable work schedule and perform duties safely.

·        
Perform
other tasks, including cross-training in different areas, as assigned by
management.