Furniture Fair/For Style & Flair!

Furniture Delivery Manager

Monday-Friday 8 a.m to 5 p.m.

Job Summary:
The Furniture Delivery Manager oversees the scheduling, coordination, and execution of furniture deliveries to ensure timely, safe, and efficient service. This role manages delivery teams, maintains customer satisfaction, and ensures proper handling of inventory and logistics operations.

Key Responsibilities:

• Plan, schedule, and coordinate daily furniture deliveries and routes
• Supervise delivery drivers and helpers, ensuring professionalism and efficiency
• Monitor delivery timelines and resolve delays or logistical issues
• Ensure proper handling, loading, and unloading of furniture to prevent damage
• Maintain accurate delivery records, inventory logs, and reports
• Communicate with customers regarding delivery status, delays, and special requests
• Handle customer complaints and service recovery when needed
• Ensure compliance with safety regulations and company policies
• Train, coach, and evaluate delivery team performance
• Coordinate with warehouse staff and sales teams for order accuracy

Qualifications:

• High school diploma or equivalent 
• 2–3+ years of experience in logistics, delivery, or warehouse management
• Prior supervisory or team leadership experience
• Strong organizational and problem-solving skills
• Excellent communication and customer service abilities
• Familiarity with routing software and inventory systems
• Valid driver’s license 

Skills & Competencies:

• Leadership and team management
• Time management and route optimization
• Conflict resolution and customer service
• Attention to detail
• Physical stamina (for occasional assistance with deliveries)
• Knowledge of furniture handling and assembly (preferred)

Working Conditions:

• Combination of office and warehouse environment
• May require early mornings, evenings, weekends, or holidays
• Frequent coordination with drivers on the road

At Furniture Fair, we’ve been hiring friends since 1963—people who share our passion for helping customers feel right at home. If you share our vision we invite you to be one of us!

SO....

Are you ready to become a part of a Winning Family where every day you are Delivering Dreams and Furnishing Memories???

If so, let's get started! Apply today and find unlimited Career potential with Furniture Fair as a Delivery Driver!

OR....just give Amie a call: 513-503-0355

#lovewhereyouwork