IGT: Where Innovation Meets Entertainment —Worldwide
IGT is redefining the future of gaming and digital entertainment on a global scale. With the recent union of IGT Gaming & Digital and Everi, we’ve created a powerhouse spanning gaming, digital experiences, and fintech solutions.
From the casino floor to mobile platforms, we deliver engaging, responsible, and unforgettable gaming experiences, powered by advanced technology, deep player insights, and a relentless drive to innovate. Whether it’s spinning reels, placing bets, or enabling secure payments, our solutions bring entertainment to life.
With 7,000+ employees in more than 100 countries, we’re truly global, with strong local roots. Our teams work hand-in-hand with regulators, governments, and partners to ensure compliance while continuously pushing the boundaries of what’s possible.
If you’re ready to shape the future of entertainment and gaming, your next big move starts here.
Learn more at www.igt.com or www.everi.com
About the Role
Our Repair Centre Manager focuses on operational efficiency, quality control and team management within a workshop environment. This role suits a technical expert who brings hands-on repair experience with managerial duties like reporting, traning technicians and ensuring parts availability.
Key responsibilities include:
- Operations management - oversee day-to-day activities of workshop, develop and maintain efficient repair workflows to ensure timely completion of taks
- Team leadership – recruit, train, supervise repair technicians, set performance standards and resource allocation
- Technical expertise - Subject matter expert to provide advanced technical support, troubleshoot and liaison across functional teams and customers
- Repair oversight - Monitor diagnostics, repairs and testing of equipment, ensuring adherence to SOPs and technical standards
- Work health safety - Adhere to safety regulations and protocols for all repair and maintenance activities, keep up to date on safety best practices
- Reporting - Oversee inventory of spare parts and supplies, job reports and track key metrics to analyse performance on repairs and maintenance activities
- Continuous improvement - Drive continuous improvement initiatives for repair methods and team efficiency
About You
- 8-12 years' experience in a workshop environment, familiarity with industry-specific equipment and software is of significant interest
- High level knowledge of diagnostic tools and relevant equipment
- Proficient understanding of electro-mechanical systems and computing environments
- Detail-oriented with a commitment to safety and quality
- Excellent communication skills and a mature work ethic
- Some experience supervising or leading a small team is desirable
Keys to Success
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected, and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, and federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.