Posted 8h ago

Front Desk - TownePlace Suites by Marriott Richmond KY

@ Rainmaker Hospitality
Richmond, Kentucky, United States
OnsitePart Time
Responsibilities:greet guests, handle reservations, answer inquiries
Requirements Summary:Customer service experience in hospitality preferred; flexible schedule; able to handle money and reservations; strong communication.
Technical Tools Mentioned:Reservation system, Cash handling, Email, Phone systems
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Job Description

Front Desk:

Our company is looking for our next
employee to add to the staff of our award winning hotel! If you have the desire
to excel at your job, can be flexible in your work schedule and are a people
person, we want to hear from you!

Job Duties:

Be Flexible Within Your Work Schedule -
Team Player

Follow All Hotel Policies in Regards to
Procedure, Safety, Etc

Handle Money Transactions in the Form Of
Cash, Credit Card, Check and Gift Card

Handle Reservations - Check in/out, New
Reservations, Modify Existing

Answer Guest Inquiries via Phone, Email
and Chat

Communicate Room Status and Guest's
Requests to Appropriate Departments

Be Knowledgeable About the Brand You
Represent

Enroll Guests in Brand Loyalty Program

Maintain a High Level of Cleanliness
Within Work Area

Enter and Maintain Guest Lost and Found
Items Per Hotel Policy

Greet Guests and Conduct Yourself in a
Professional Manner at All Times

Availability

Must be able to work 7am-3pm and 3pm -
11pm shifts, additional plus if available for 11pm - 7am.

Benefits Include:

Flexible Schedule

Dental/Vision

Life Insurance

Paid Time Off

Incentives


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