Job Summary: The emphasis of the position is the handle day-to-day patient care within the setting of a primary care health center under the supervision of an RN/Clinical Coordinator and provider. 

Job Duties:

Under Supervision of Physician/Midlevel/Nurse

• Initial triage of patients regarding urgency of presenting problems.
• Locate patient in examination room and make available to the provider all medical records of the patient and any supplies or instruments that may be required by the provider.
• Collect and record complete first order data (history and basic vital signs) before a patient is presented to the provider.
• Assist provider as required in treatment or examination of patient.
• Perform authorized lab tests and record information in designated files.
• Perform EKG tests as required.
• Keep all rooms supplied to needs of provider and staff. 
• Check rooms for cleanliness after each patient visit.
• Maintain check on health center supplies and list items to be purchased.
• Schedule diagnostic test for patients as per provider’s order as needed.
• Provide instruction to patients in areas of medications, diet, health maintenance and diagnostic tests.
• Record and observe provider orders.
• Prepare specimens for outside lab test.
• Make notations in EHR.
• Ensure patient comfort and well-being while at health center.
• Assist provider with procedures as needed.
• Administer medications to patients according to provider orders.
• Prepare sterile materials for use as needed.
• Dispose of expendable material according to sanitation guidelines.
• Perform clinical tasks such as dressing changes and ear irrigation as ordered by provider.
• Assist in care coordination which may include obtaining test and referral results and communication with various entities including but not limited to community organizations, health plans, facilities and specialists. 
• Proactively address needs of the patients and families through the concept of population management. 
• Effectively communicate with all patients with specific attention to the vulnerable patient population. 
• Provide self-management support in the form of patient coaching and motivational interviewing when appropriate.
• Actively participate in the medical home care team which is comprised of clinical and non-clinical staff working towards a common goal: delivering quality care to our patients. 
• Acknowledges the importance of a team approach when providing patient care.
• Communicate and coordinate effectively with all members of the care team.
• Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA).
• Perform other duties as assigned.

Working Conditions:

• Position requires manual dexterity for operating standard office equipment. 
• Hearing must be within range of normal human conversation. 
• Position requires the ability to maintain concentration and attention to detail for long periods of time in order to maintain accurate records pertaining to patient and/or account information.
• Position functions within a normal office environment.

Qualifications:.   

• Graduate of Medical Assistant Degree.
• Certification or equivalent experience.
• Good organization and ability to multitask. 
• Friendly personality with the desire to work with the public.