About the Role

Abbott is looking for a talented and experienced Senior UX / Product Designer to join our Diagnostics Division and play a critical role in the design of compelling informatics products.

In this role, you will lead the design of multi‑channel, interactive digital experiences, guiding products from early concept through launch and supporting them throughout their lifecycle. You will collaborate closely with cross‑functional teams to create intuitive, high‑impact user experiences that delight our customers and meet the highest quality and regulatory standards.

What You’ll Do

• Lead end‑to‑end UX design activities for informatics products, from concept to launch and post‑market support
• Design intuitive and engaging user experiences across desktop, web, and mobile platforms
• Translate both spoken and unspoken customer needs into meaningful, differentiated product experiences
• Create and maintain UX artifacts such as personas, user journeys, workflows, wireframes, prototypes, interaction models, and functional specifications
• Drive and conduct user research and usability testing, iterating designs based on insights and findings
• Contribute to and continuously improve UX architecture, processes, tools, and templates
• Promote reuse, consistency, and scalability of UX assets across multiple projects and teams
• Identify best‑in‑class design patterns, components, and frameworks to ensure usability and visual excellence
• Ensure all design work complies with the ADD Informatics Quality System and applicable US and international regulatory standards
• Assess UX‑related technical risks and support mitigation strategies
• Communicate design concepts, research findings, and rationale clearly and effectively to stakeholders
• Collaborate closely with product managers, R&D leadership, engineers, and external partners
• Participate in Human Factors Engineering (HFE) activities to improve usability, safety, and ergonomics
• Plan, execute, and track design projects, including scope, timelines, and risks
• Travel occasionally based on project needs

What You’ll Bring

• Bachelor’s degree in Interaction Design, Industrial Design, Human Factors, Cognitive Science, HCI, Information Architecture, or a related field
  • A Master’s or PhD in a related discipline is a plus
• At least 5 years of experience designing and launching software or informatics products in environments such as healthcare, logistics, defense, or similar industries
• Proven experience working in Scrum or Agile development teams
• Strong knowledge of user‑centered design principles and methodologies
• Hands‑on experience with design and prototyping tools such as Adobe InDesign, Illustrator, InVision, Axure, SolidWorks, Dreamweaver CC, PhoneGap Build, or similar
• Solid understanding of presentation and front‑end technologies, including HTML5, CSS, JavaScript, XAML, and native platforms, with awareness of accessibility standards
• Excellent verbal and written communication skills
• Strong analytical thinking, creativity, and problem‑solving abilities

Work Location

This is a hybrid role based in Milan, requiring 4 days per week on site to support close collaboration with cross‑functional teams.

Why Abbott

At Abbott, you’ll work on products that truly matter—helping healthcare professionals deliver better outcomes for patients worldwide. You’ll be part of a global organization that values innovation, quality, collaboration, and continuous improvement.