Posted 2w ago

Lead Exam Invigilator, ATS Auxiliary

@ Kwantlen Polytechnic University
Surrey, British Columbia, Canada
OnsiteFull Time
Responsibilities:oversees exams, trains invigilators, troubleshoots software
Requirements Summary:Lead invigilator overseeing high-stakes exams, ensuring policy compliance, coordinating with staff and external clients; requires annual certifications and KPU testing software experience.
Technical Tools Mentioned:Yardstick, Paragon, CELPIP, CAEL, KPU testing software
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Job Description

We are currently seeking a Lead Exam Invigilator, ATS Auxiliary to join our Assessment & Testing Services (ATS) team.

Job Overview
Reporting to the SR. Assessment Coordinator & Scheduler, the Lead Exam Invigilator, ATS Auxiliary ensures the integrity of internal and external examinations by insuring the policies and procedures are strictly followed by the invigilation team. The Lead Exam Invigilator respects and understands KPU’s academic Policy ST7 and how exam conduct can affect risk to KPU. They will maintain exceptional professional levels of communication, acting as a conduit between the Testing Administrator, invigilators, student test takers and external client test candidates. The Lead Exam Invigilator has oversight of exams taking place during the same session, regardless of venue/locations around the campus.

Education and Experience

  • Annual recertification for Paragon, CELPIP, CAEL and other corporate exams.
  • Current training for KPU based testing software.
  • Some post-secondary work experience with student exposure.
  • Some post-secondary education and experience with student exams.
  • Experience working with external clients in high stakes exam environments.
  • Criminal records check required.

     

Knowledge, Skills & Abilities 

  • Maintains currency in all annual certifications for Yardstick, Paragon, CELPIP, CAEL and other corporate exams. 
  • Able to stay current with all KPU testing software.
  • Able to set up test day exam program for Yardstick, Paragon, CELPIP, CAEL and other corporate exams, utilizing specialized software to register students, validate ID, assign workstations and start exam for up to 50 candidates in a test session. Must be able to correct system exam errors throughout exam, assisting candidates with successfully completing their session. Able to correctly end exams through the system, upload reports and close all sessions securely. 
  • Able to troubleshoot minor computer issues, such as establishing WIFI connection, logging into software, and dealing with malfunctioning computers. Assist Invigilators with support as needed and know when to escalate to exam client support or KPU IT support.
  • Demonstrated ability to communicate clearly, acting as a conduit between Invigilators, test takers and Test Administrators.
  • Demonstrated ability and knowledge of exam invigilation procedures, recognizing when it is appropriate or necessary to take action to improve the quality of the exam experience or environment. Understand when to seek direction from Test Administrators.
  • Demonstrated knowledge of accommodations and access exams. Able to oversee set up of specialized equipment, software or other items required for a successful and barrier free exam. 
  • High standard of spoken and written English; all communication to Invigilators and test takers will be verbal.
  • Demonstrated ability to manage groups of people quickly, quietly and efficiently. Able to speak to large groups of test takers.
  • Supervise end of exam procedures, insuring exam materials are secured, all reports and materials returned to Test Administrators.
  • Ability to work flexible hours including evenings and weekends; punctuality and reliability are key.
  • Ability to work with information of a sensitive nature and retain confidentiality.
  • Demonstrated organization and time management skills.
  • Able to accept shifts as assigned on any campus – reliable transportation needed.    


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As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.

Salary Information

Salary and wage increments are in accordance with the Collective Agreement.