Posted 2d ago

Patient Experience Coordinator

@ Suvarna
Chicago, Illinois, United States
$22-$24/hrOnsitePart Time
Responsibilities:greet patients, manage scheduling, coordinate with staff
Requirements Summary:Part-time front desk coordinator with strong communication, organizational skills, and patient-service experience; hospitality or healthcare background preferred.
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Job Description
Front Desk Coordinator (Anchor Role) — Patient Experience

We create a calm, elevated space where patients feel seen, supported, and guided back to balance.

SUVARNA is seeking a Front Desk Coordinator to serve as the anchor of our patient experience.

This is not a traditional receptionist role. You are the first and last impression of a refined, nervous system–focused care environment.

We are a multidisciplinary practice blending chiropractic, acupuncture, and bodywork to help patients get back to balance. Your role is to ensure every interaction feels calm, seamless, and elevated.

Schedule:

  • Tuesday: 9:00 PM – 7:00 PM
  • Wednesday: 9:00 AM – 3:00 PM
  • Thursday: 9:00 AM – 7:00 PM
  • Friday: 2:30 - 7:00
Responsibilities:

  • Welcome patients with professionalism, warmth, and attention to detail
  • Manage scheduling, check-in/check-out, and patient flow
  • Communicate clearly about services, care plans, and next steps
  • Maintain an organized, calm, and elevated front desk environment
  • Coordinate with providers to ensure a seamless daily flow
Qualifications:

  • Strong communication and organizational skills
  • Polished, professional presence
  • Ability to remain calm and focused in a fast-paced environment
  • Detail-oriented and proactive
  • Experience in hospitality, wellness, or healthcare preferred
Position Overview:
This is a key role within the practice. You will shape the patient experience through consistency, presence, and attention to detail.

Who this is not for:
This role is not suited for someone who prefers a task-only position without patient interaction or experience-based care.