Posted 4mo ago

Customer Care Professional - Bilingual - Rapid Response

@ Lighthouse Works
Orlando, Florida, United States
RemoteFull Time
Responsibilities:Answer inquiries, Resolve issues, Provide support
Requirements Summary:1+ year in customer service; bilingual English/Spanish; high school diploma or equivalent; strong communication and multitasking; proficiency with CRM and MS Office.
Technical Tools Mentioned:CRM, Microsoft Office
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Job Description

Lighthouse Works is a mission-driven, values-based organization providing creative, competitive, and integrated employment opportunities for blind and visually-impaired working-aged individuals. Lighthouse Works also drives real business for real customers and supports and grows Lighthouse Central Florida's rehabilitation training.

We are seeking motivated and customer-oriented Bilingual (English & Spanish) Customer Care Professionals to join our growing team. In this role, you will be responsible for delivering exceptional customer service across multiple campaigns. Campaign assignments and schedule may vary daily based on business needs, requiring flexibility and adaptability. You will answer inquiries, resolve issues, and provide support in a courteous and professional manner.

If you have a passion for helping people and enjoy a change of pace in your assignment, we’d love to hear from you!