Hospitality Leader Wanted – Growing Our Rainmaker Team!
We are seeking a hands-on, service-driven Operations Manager to join our team at the Hampton Inn. This role is ideal for someone with strong hotel experience—Hilton brand experience is highly preferred—who can lead daily operations, support team development, and ensure an exceptional guest experience.
Position OverviewThe Operations Manager plays a key role in the day-to-day success of the hotel. You will oversee core operational departments, including Housekeeping and Maintenance, while supporting the General Manager in driving performance, guest satisfaction, and team engagement.
This role requires flexibility, leadership, and the ability to step in wherever needed to keep the hotel running smoothly.
What You’ll Do
Support daily hotel operations and act as Manager on Duty as needed
Supervise Housekeeping and Maintenance teams to ensure brand standards are met
Deliver and maintain high levels of guest satisfaction
Assist with hiring, training, and coaching team members
Help manage labor, expenses, and overall hotel profitability
Review and support financial reporting with the General Manager
Conduct regular room inspections and ensure cleanliness and maintenance standards
Maintain compliance with Hilton and company policies and procedures
Lead by example—creating a positive, team-focused environment
Assist with front desk operations, including oversell management and guest issues
Be visible during peak hours, engaging with guests and supporting the team
- Previous hotel supervisory experience required (Hilton experience strongly preferred)
Strong understanding of hotel operations, including housekeeping and maintenance
Comfortable working in a fast-paced, high-pressure environment
Ability to think quickly and solve problems effectively
Strong communication and leadership skills
Basic financial knowledge (P&L, labor, cost control)
Proficient in Microsoft Office / Windows systems
Professional, dependable, and team-oriented
Must maintain a professional appearance in line with brand standards
Willingness to work a flexible schedule, including weekends and holidays
Certifications may be required (Food Safety, Alcohol Awareness, CPR/First Aid)
Opportunity to grow with a strong and expanding hospitality company
Hands-on leadership role with real impact
Supportive team environment focused on success
If you’re ready to bring your hospitality experience to a team that values leadership, accountability, and guest service—we’d love to connect.
Please visit our careers page to see more job opportunities.