Description

JOB PRIMARY RESPONSIBLITIES 

• Ascertaining service problems and services by listening to customer’s description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
• Performing proficient repairs on construction and agriculture equipment (skid steers, mowers, tractors, etc.).
• Performing PDI and PM inspections and repairs on equipment for the Sales and Service teams.
• Occasionally running breakdowns for customers as needed.
• Working with team members and customers in the resolution of disputes and opportunities.
• Protect organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Promoting long-term customer satisfaction.
• Professional development through attendance at seminars, training courses, etc.
• Involvement in open houses, info-seminars, trade shows and other customer related programs.
• Work closely with other departments within the organization to resolve customer problems.
• Pickup / Deliver Customer equipment for service or sales.

GENERAL JOB DUTIES OF ALL SAWGRASS NEW HOLLAND EMPLOYEES:

• Assists team members with any necessary and essential task to ensure a fully functional organization.
• Provide excellent customer service, with a highly positive and friendly approach.
• Carry out all company Core Values and be available and ready to assist with any other appropriate job task.
• Other duties as assigned.

Requirements

All service techs must possess the following:

-High school diploma with at least two years of additional schooling/training in field.

-Preferred two years of experience equipment service/repair or at least two years of equivalent training.

-Their own tools (We will provide specialty tools, etc.)

-A valid driver's license and ability to obtain a DOT physical.

-Good verbal and written communication skills; must be able to communicate well with Managers and staff, as well as customers.

-A positive attitude.

-Desire to acquire knowledge of the field every day in order to be better every day.

-Able to work 40 hours/ week, Monday-Friday: any time from 8:00am-6:00pm, Saturdays can vary seasonally.

Summary

Sawgrass is Hiring! 

Join us at our new equipment dealership in Lakeland, Florida.

While Sawgrass may be new, the company backing it is not!  Cornerstone Equipment is a family-owned and operated equipment sales and service company based in Dry Ridge, KY. We're a group of Blue-Collar Professionals on a mission to help other Blue-Collar Pros with their compact construction and agricultural endeavors.  For the past three years, we’ve been recognized as one of the “Best Places to Work in KY,” and we’re committed bringing the same employee and customer-focused culture to Central Florida!

As the #1 Selling Multi-Store dealer for Bad Boy Tractors (2025) and #1 Selling New Holland Construction Dealer in the US (2025), we bring an exciting opportunity for folks who are passionate about helping customers find the perfect solutions for their needs.

We pride ourselves as being Blue Collar Professionals and are seeking individuals who bring energy, integrity, and a strong customer-first mindset. If you’re driven, personable, and ready to build lasting relationships while representing some of the best equipment in the industry, we want to hear from you!  Let’s BUILD FLORIDA!