About Quandela

Quandela stands as a global leader in quantum computing, driven by groundbreaking technology and a strategic vision for scaling quantum solutions. The company’s unique ability to offer both hardware and software solutions, along with its commitment to build energy efficient datacenters and scalability, positions it to play a key role in the next wave of innovation, and in many strategic and sovereign industrial sectors.

Description of the Team

You will join the IT team and contribute to the daily support of internal users while taking part in small infrastructure and continuous improvement projects. The team supports a fast-growing international environment and works across workstation deployment, user support, local network operations, IT asset management, and documentation.

This internship is a hands-on opportunity to gain practical experience in IT support and infrastructure within a deeptech company. The role is mainly focused on helpdesk activities, workstation preparation and deployment, basic network support, and participation in small IT projects that improve daily operations.

Your Key Responsibilities

User Support & Helpdesk

• Provide first-line support to internal users for hardware, software, access, and peripheral-related issues

• Handle and follow up on support requests through the ticketing system or direct interaction

• Troubleshoot common workstation and user environment issues in a clear and structured way

• Escalate more complex incidents with proper diagnostics and relevant context

Workstation Deployment & IT Asset Management

• Support onboarding, offboarding, and internal moves

• Maintain accurate inventory records for hardware and software assets

Small IT Projects & Continuous Improvement

• Participate in small IT projects such as equipment rollouts, process standardization, and simple automation tasks

• Help improve internal support processes and operational efficiency

• Create or update technical documentation and user guides

• Suggest practical improvements to simplify support and strengthen reliability