Posted 2mo ago

Optician

@ Family Eye Physicians
Oak Lawn, Illinois, United States
OnsiteFull Time
Responsibilities:Guide customers, Operate lensometer, Educate patients
Requirements Summary:Experience fitting and selecting contact lenses and glasses; operate lensometers; strong customer service and sales; detail oriented; good communication.
Technical Tools Mentioned:lensometer, computer
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Job Description

Job Title: Optician

Department: Optical

Reports to: Optical Manager

  • Guide customers through the frame or contact selection process

  • Operate manual lensometer and other tools to achieve proper fittings for patients

  • Educate patient about eyewear and contact lens options

  • Reviews eye glass prescriptions and orders based on medical chart and processes orders accordingly

  • Performs eyeglass frame adjustments and repairs. Includes proper alignment of frame, 

comfortable fit, functional vision and instructions on proper wear and care of eyeglasses

  • Provide honest but compassionate feedback about aesthetic choices in frames

  • Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences

  • Perform administrative tasks, such as answering phones and monitoring inventory

  • Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety

  • Designs and arranges product displays and creates a welcoming patient environment

  • Achieve sales goals and quotas as determined by Executive team while attending to patients' specific needs and desires

  • Educates staff and providers about eyewear and contact lens options, and new product developments

 

Skills/Abilities




  • Experience with fitting and selection of both contact lenses and glasses

  • Ability to operate lensometers and other equipment

  • Excellent customer service and sales skills;Demonstrated ability to work with patients of all ages.

  • Strong organization with attention to detail.

  • Excellent interpersonal skills and ability to communicate clearly and effectively with patients, 

  • staff, providers and vendors.

  • Demonstrated computer literacy.