ARIZONA DEPARTMENT OF CORRECTIONS, REHABILITATION & REENTRY

Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

Job Location:

Address: 
OFFICE OF THE GENERAL 
701 East Jefferson Street
Phoenix, Arizona 85034
https://corrections.az.gov

Posting Details:

Salary: $94,026.00 

Grade: 25

Closing Date: 04/29/2026

Job Summary:

This position serves as the Administrator of Inmate Grievances and Inmate Discipline for ADCRR. This position directly supervises the Administrative Services Officer 2 (ASO2), two Administrative Services Officers 4 (ASO4) within the Office of the General Counsel, and may supervise additional employees, as needed. This position reports directly to the General Counsel or designee and requires working closely with Prison Operations.
This position is responsible for the overall administration and implementation of ADCRR Department Orders 802 and 803. This includes, but is not limited to, monthly touring of ADCRR prison complexes and working closely with field staff, including grievance coordinators, disciplinary coordinators, disciplinary hearing officers, and any Unit Administrator.

This position is responsible for gathering and producing data on many aspects of the grievance and discipline systems and conducting periodic audits of unit records/processes/dismissals of disciplinary cases. This position is also responsible for reporting on data-collection trends.

This position has supervisory responsibilities. The individual who fills this position is responsible for making decisions to ensure efficient and effective day-to-day operations and must be able to work independently, obtaining supervisory approval as needed.

Job Duties:

-Provides information to the Attorney General's Office and may testify in Court for issues related to the inmate grievance process or inmate discipline process
-Records and tracks inmate appeals activity for monthly and annual statistical reports, and provides recommendations for revisions to relevant department policies and procedures
-Reviews and signs all of the grievance appeals and inmate discipline appeals produced by the ASO2 and ASO4s
-Responds to inmate letters and inquiries from ADCRR staff related to grievance appeals and inmate discipline
-Ensures adequacy of proof and that due process has been met
-Investigates and reviews inmate grievance appeals, ensuring all administrative remedies are exhausted
-Makes policy recommendations and revisions
-Attends meetings
-Performs other duties appropriate to the position
-Drives on State Business

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

-ADCRR’s inmate grievance and disciplinary rules, processes, policies, and procedures
-Investigating and interviewing methods and techniques
-Arizona Correctional Information System (ACIS)

Skill in:

-Written and verbal communication
-Problem-solving and decision-making
-Organization and time management
-Establishing and maintaining interpersonal relationships

Ability to:

-Effectively supervise staff
-Analyze and review facts
-Maintain objectivity
-Write clear and concise reports
-Organize facts logically
-Maintain confidentiality
-Communicate effectively with stakeholders and internal staff at all organizational levels
-Maintain professionalism

Selective Preference(s):

-Familiarity with ADCRR rules, policies, and procedures
-Experience in addressing and processing inmate disciplinary and grievance appeals or tickets.
-Experience with supervising employees and the ability to work closely with Prison Operations.

Pre-Employment Requirements:

Employment is contingent on the selected applicant passing a background investigation.

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS).

Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.